Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




28 posts

Geek


# 182596 22-Oct-2015 16:40
Send private message

So my number was ported to Spark yesterday and since the port I haven't been able to activate iMessage or FaceTime.
I've power cycled my phone, I've removed and reinserted the SIM. I've even restored the phone to stock settings and tried activating. Nothing.

I've also been in touch with Spark, seemed to get through to a L2 tech who couldn't see the initial silent text message being sent out from my number to the common +44 number.
I've read on here that this is a common issue with ports (http://www.geekzone.co.nz/forums.asp?forumid=76&topicid=175071 , http://www.geekzone.co.nz/forums.asp?topicid=146845), is there any one from Spark on here that can help me? 

Create new topic
BDFL - Memuneh
64989 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  # 1411338 22-Oct-2015 19:44
Send private message

I was told that this could be Apple's partners taking some time to update their tablet and can take a few days for things to settle.







28 posts

Geek


  # 1411358 22-Oct-2015 19:57
Send private message

I recall that in the topics I mentioned.
I was able to talk to a "product specialist" at Apple who logged a job with a technical department and said she'd had a few of these calls in the last several days.
Will update on any progress.

 
 
 
 


194 posts

Master Geek

Trusted

  # 1411371 22-Oct-2015 20:20
Send private message

freitasm: I was told that this could be Apple's partners taking some time to update their tablet and can take a few days for things to settle.



Yes anywhere between 4 to 7 days.




Anything I suggest or say is my own thoughts and not provided by anyone else unless stated

I iz your trusted friend
5848 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

  # 1411403 22-Oct-2015 20:53
Send private message

I recall reading somewhere is that another recommendation is to de-register your iMessage number prior to transferring number; never tried it as I have no intention to transfer from Vodafone to another carrier because of this issue.




Internet is my backyard...

 

«Geekzone blog: Tech 'n Chips Takeaway» «Personal blog: And then...»

 

Please read the Geekzone's FUG

 


18486 posts

Uber Geek

Trusted

  # 1411407 22-Oct-2015 21:18
Send private message

chiefie: I recall reading somewhere is that another recommendation is to de-register your iMessage number prior to transferring number; never tried it as I have no intention to transfer from Vodafone to another carrier because of this issue.


I think you have it. There was, and probably is, issues when users move between iOS and Android and forget to do such things first. Same with Find my Phone when returning one to a telco, and it can't be reset without the original user supplying Apple ID and PW

432 posts

Ultimate Geek


  # 1413449 25-Oct-2015 11:57
Send private message

Could it be worth trying to de-register iMessage via Apples website (using the I don't have my phone option) and then try and re register via your iPhone?

 

 

 

https://selfsolve.apple.com/deregister-imessage/



28 posts

Geek


  # 1413452 25-Oct-2015 12:00
Send private message

Right, forgot to update this!

Seemed to fix itself (or someone did without letting me know) a day after I logged the issue with Apple.
firefuze: Could it be worth trying to de-register iMessage via Apples website (using the I don't have my phone option) and then try and re register via your iPhone?
 
https://selfsolve.apple.com/deregister-imessage/


Had already tried that as a troubleshooting step.

Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33


IMAGR and Farro bring checkout-less supermarket shopping to New Zealand
Posted 5-Dec-2019 09:07


Wellington Airport becomes first 5G connected airport in the country
Posted 3-Dec-2019 08:42


MetService secures Al Jazeera as a new weather client
Posted 28-Nov-2019 09:40


NZ a top 10 connected nation with stage one of ultra-fast broadband roll-out completed
Posted 24-Nov-2019 14:15


Microsoft Translator understands te reo Māori
Posted 22-Nov-2019 08:46


Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48


CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.