Hi there,

Based in Christchurch.  Spark is phasing out copper for voice and moving us to 100% fibre. We already have fibre for data so just need to get the voice line set up. 

The one thing I haven't been able to determine (despite calls) is how the new fibre phone connects to the ONT.    Our ONT is at one end of the house away from the main living area so we'd like to have phone's working at the other end of the house.  

Does the fibre phone Spark sends out have to plug directly into the ONT?  

It is an IP phone? Can we just plug it into the existing home ethernet network anywhere?

If not, how do we get phone to the other end of the (long) house?

Thanks!