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Topic # 184117 10-Nov-2015 20:35
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Hi I have a2 Questions.

1. if the UFB plan is 200Mbps and above, will Spark give a different modem? 
- The CSR I rang said I get a different modem if my plan is 100 and below, or above 100Mbps. But cannot tell me what.
- I already have a Huawei HG659 (not B). will that work? can I cancel the modem and thus not be on a fixed term contract?
Answered by Jase

2. THe Chorus link given to me says there are 4 options to run the cable to the house. Chorus is coming to meet me next week.
- My current copper runs under the driveway. Can I choose to insist on an underground cable?

ThaNKS for any education.

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  Reply # 1424701 10-Nov-2015 20:44
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Yes the HG659 will work fine.

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  Reply # 1424807 10-Nov-2015 21:56
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https://www.spark.co.nz/shop/internet/

scroll to the bottom and open the tell me about the free modem tab



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  Reply # 1424811 10-Nov-2015 22:03
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Jase2985: https://www.spark.co.nz/shop/internet/

scroll to the bottom and open the tell me about the free modem tab


Ah how did I miss that ... cheers

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  Reply # 1424915 11-Nov-2015 07:21
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It's not really possible for anybody on here to comment on how cabling can or will be run as we don't know the details of the property.

If you have a long underground run and providing the existing copper can be used as a draw wire this will often be the preferred method as it's the easiest approach.




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  Reply # 1424926 11-Nov-2015 07:53
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yes I was only slightly confused as some people said chorus has all rights to choose the cheapest install, whereas the link they gave me says I can choose. I'm just wondering whether there is a choice or not (from my side) https://www.chorus.co.nz/installing-fibre/from-the-street-to-your-property/getting-fibre-to-your-property-revised

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  Reply # 1426083 11-Nov-2015 11:39
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joker97: yes I was only slightly confused as some people said chorus has all rights to choose the cheapest install, whereas the link they gave me says I can choose. I'm just wondering whether there is a choice or not (from my side) https://www.chorus.co.nz/installing-fibre/from-the-street-to-your-property/getting-fibre-to-your-property-revised

 

 

The Scoper will negotiate with you as you what is the most cost effective method for chorus - if your copper service line is already in a conduit in the ground, then installing the fibre lead in in the same conduit is the most cost effective way 90% of the time. - and the install is free to the property owner/ end customer.

 

 

If there is no conduit and the most cost effective way for chorus to run in the fibre service lead is along a fence then that is what is done - but if you want it installed (ducted or otherwise) in the ground then there may be costs to the property owner to have this done

 

 

If say your copper service is overhead - then the most cost effective method for installing the fibre lead in is also overhead - but if you want it installed (ducted or otherwise) in the ground then there may be costs to the property owner to have this done.

 

 

so yes there is a choice but it comes with a cost to the end customer.



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  Reply # 1426105 11-Nov-2015 11:43
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Thanks, ok it sounds like the fence is what we'll end up getting.

Just hypothetically, if the fence needs to be rebuilt or if the cabling is broken by whatever force of nature or beast, who covers the cost to replace it?

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  Reply # 1426224 11-Nov-2015 13:31
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chorus as the leadin is their property

Hmm, what to write...
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  Reply # 1426228 11-Nov-2015 13:39
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joker97: yes I was only slightly confused as some people said chorus has all rights to choose the cheapest install, whereas the link they gave me says I can choose. I'm just wondering whether there is a choice or not (from my side) https://www.chorus.co.nz/installing-fibre/from-the-street-to-your-property/getting-fibre-to-your-property-revised


In Dunedin you will still get pretty much what you want. Like for like is what is expected of them and that's what Downers will do. Be helpful and sensible but don't be a push over.

There is no way they will even attempt overhead if you already have underground




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  Reply # 1426413 11-Nov-2015 18:27
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joker97: Thanks, ok it sounds like the fence is what we'll end up getting.

Just hypothetically, if the fence needs to be rebuilt or if the cabling is broken by whatever force of nature or beast, who covers the cost to replace it?


1. The Fence - You pay to rebuild it :-) - takeing the lead off the fence and puting it back on the fence again when you change the fence - you pay to have this done.

2. The actual Service Lead - You or someone else or some thing under your or someone elses control damages the service lead then You or that someone pay for the repairs
- but if it is deamed to be Fair wear & tare then Chorus accept the costs of repair

The same general rules apply where ever the lead is positioned - either in the air, surface mounted or buried

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