Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




13098 posts

Uber Geek
+1 received by user: 2162

Trusted
Subscriber

Topic # 185285 17-Nov-2015 10:23
Send private message

How do I find my historical Spark data and call usage, say for the past six months? I want to switch to a new plan but I need information on usage to decide. I can't find it on the website or in the Android app.




AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
6816 posts

Uber Geek
+1 received by user: 2172

Subscriber

  Reply # 1429465 17-Nov-2015 10:31
Send private message

download your bills, its all on there

Onward
10980 posts

Uber Geek
+1 received by user: 4822

Trusted
Subscriber

  Reply # 1429468 17-Nov-2015 10:33
Send private message

Spark can give you those details easily. They did it for me when I was deciding on a new plan.




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 It's our only home, lets clean it up then...

 

Take My Advice, Pull Down Your Pants And Slide On The Ice!

 

 


 
 
 
 




13098 posts

Uber Geek
+1 received by user: 2162

Trusted
Subscriber

  Reply # 1429474 17-Nov-2015 10:37
Send private message

No it's not. It says the number of calls and the number of data sessions, but not total call time or data used.







AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer




13098 posts

Uber Geek
+1 received by user: 2162

Trusted
Subscriber

  Reply # 1429476 17-Nov-2015 10:38
Send private message

MikeB4: Spark can give you those details easily. They did it for me when I was deciding on a new plan.


I called Spark and they said "those details aren't available".




AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


6816 posts

Uber Geek
+1 received by user: 2172

Subscriber

  Reply # 1429481 17-Nov-2015 10:44
Send private message


475 mobile data calls is 475mb worth of data
the rest is pretty self explanatory i would have thought



Onward
10980 posts

Uber Geek
+1 received by user: 4822

Trusted
Subscriber

  Reply # 1429485 17-Nov-2015 10:50
Send private message

timmmay:
MikeB4: Spark can give you those details easily. They did it for me when I was deciding on a new plan.


I called Spark and they said "those details aren't available".


That's odd I got athe details when I went into a Spart store. It was about 12 months ago though. But with plans offering unlimited txt and calls now it's not such vital info




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 It's our only home, lets clean it up then...

 

Take My Advice, Pull Down Your Pants And Slide On The Ice!

 

 


6816 posts

Uber Geek
+1 received by user: 2172

Subscriber

  Reply # 1429486 17-Nov-2015 10:50
Send private message

plus if you go down to one of the other pages it breaks it down even more

how many calls, which = how many minutes so in my case 44 calls total but 131 minutes

its all there



13098 posts

Uber Geek
+1 received by user: 2162

Trusted
Subscriber

  Reply # 1429487 17-Nov-2015 10:50
Send private message

Jase2985: 475 mobile data calls is 475mb worth of data
the rest is pretty self explanatory i would have thought


I disagree. It doesn't say 475MB, it says 475 calls. I connect and disconnect regularly throughout a day, and I don't often use that much data, so 475 session is far more likely than 475MB. It just doesn't say total minutes used - landline calls aren't mentioned at all.






AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


6816 posts

Uber Geek
+1 received by user: 2172

Subscriber

  Reply # 1429493 17-Nov-2015 11:03
Send private message

Click to see full size

Click to see full size

as you can see the first image is what you posted, and what you are looking at
if you scroll down it gives you a breakdown of what what it means and you can clearly see that the mobile data calls = mb
that text message calls = number of text messages sent
that the number of calls doesn't = the number of minutes thats tallied separately in another collum

im not trolling you, im telling you how it is

6816 posts

Uber Geek
+1 received by user: 2172

Subscriber

  Reply # 1429496 17-Nov-2015 11:06
Send private message

also a call to a landline from a mobile is no different to a call to a mobile from a mobile if you have included minutes

2471 posts

Uber Geek
+1 received by user: 910

Subscriber

  Reply # 1429498 17-Nov-2015 11:07
One person supports this post
Send private message

Jase2985:
timmmay:
Jase2985: 475 mobile data calls is 475mb worth of data
the rest is pretty self explanatory i would have thought


I disagree. It doesn't say 475MB, it says 475 calls. I connect and disconnect regularly throughout a day, and I don't often use that much data, so 475 session is far more likely than 475MB. It just doesn't say total minutes used - landline calls aren't mentioned at all.

No offense but you're not helping at all, perhaps it's time for you to ignore this thread.


disagree all you like but thats what it is and thats what it means

READ YOUR ENTIRE BILL ITS ALL THEIR ITS ALL EXPALINED

i cant help you if you cant understand it but the info you are asking for is all there

scroll down to the "Summary of usage for Call Plan" section



I can only surmise that 1 Mobile Data Call != 1MB data usage, because there has consistently been a significant mismatch between my mobile data usage and the number of Mobile Data Calls listed on the bill. Pretty sure






Windows 7 x64 // i5-3570K // 16GB DDR3-1600 // GTX660Ti 2GB // Samsung 830 120GB SSD // OCZ Agility4 120GB SSD // Samsung U28D590D @ 3840x2160 & Asus PB278Q @ 2560x1440
Samsung Galaxy S5 SM-G900I w/Spark

904 posts

Ultimate Geek
+1 received by user: 175


  Reply # 1429506 17-Nov-2015 11:16
One person supports this post
Send private message

Yeah it'll be in 5 kB blocks, so for example 116,339:00 = 581695 kB 



13098 posts

Uber Geek
+1 received by user: 2162

Trusted
Subscriber

  Reply # 1429510 17-Nov-2015 11:19
Send private message

Jase, I have closely examined my bill, just downloaded direct from MySpark. I don't have the summary of use section at all.




AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


6816 posts

Uber Geek
+1 received by user: 2172

Subscriber

  Reply # 1429512 17-Nov-2015 11:21
Send private message

its not

i used 1047mb last month, i checked the data useage the day before on the my spark app, and it was over 1000mb, my data counter app on my phone also agreeded with the data.

the 1047 is in megabytes

6816 posts

Uber Geek
+1 received by user: 2172

Subscriber

  Reply # 1429513 17-Nov-2015 11:23
Send private message

timmmay: Jase, I have closely examined my bill, just downloaded direct from MySpark. I don't have the summary of use section at all.

I'm finding your posts offensive, to the point that if there was an ignore function on Geekzone I'd have blocked your posts. I suggest you examine your attitude and communications, especially the post quoted by Inphinity that you later edited. I think you need some time off Geekzone if you think this behavior is acceptable.


maybe instead of thinking people are wrong or trolling you maybe you try believing them?

isnt that what geekzone is for? for people with more knowedge on a subject shareing it with those that have less knowledge?

thats what i have done, if you choose not to believe me dont.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Chow brothers plan to invest NZ$100 million in technology
Posted 24-Sep-2017 16:24


Symantec protects data everywhere with Information Centric Security
Posted 21-Sep-2017 15:33


FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16


Windows 10 Fall Creators Update coming Oct. 17
Posted 4-Sep-2017 14:10



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.