2 quick questions regarding Telecom mobiles

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James Bond

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# 18861 26-Jan-2008 20:51

If I have a a connected Telecom handset and decide to sell it and disconnect the number but at the same time not to get another handset immediately, when I do buy one can I then reconnect the same number? Hope that makes sense.

Also, I've been looking on the Telecom website for a new phone and some of the phones have "Number portable" in the specs. What is it?

gi99a

32 posts

Geek

# 106941 26-Jan-2008 21:07

You would be able to connect the number as long as no one else gets it when you disconnect. When you do disconnect, make sure you wipe all details, phone number etc from the phone, Also make sure you aint in contract or is it prepaid?

Alternatively, maybe see if you can locate an unused old one (friend or family member?) to hold the number for the time being, just connect it on a prepay as it is free to do so. Perhaps go see a Telecom dealer or call telecom mobile prepaid team for advice?

number portable means that you can use a Vodafone number on it if you are switching providers (I believe).

BiggusDoggus

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# 106943 26-Jan-2008 21:12

Correct on all counts

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tonyhughes

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# 106990 27-Jan-2008 08:36

You should find an old (even broken not working is fine) handset, and ESN change onto it. This moves your number and connection, and guarantees you won't lose it.

If you simply disconnect and reconnect later, you will find your number has a very high chance of disappearing. They go back into the pool pretty much strightaway, and I have seen many people lose their number in this manner.

cellulargeek

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# 107124 28-Jan-2008 10:17

I thought that if the number was a post paid contract, that TCNZ would hold the number for 12 months before releasing it back into the pool?

This is what they told me when I recently changed to Voda becasue of roaming issues!

mobygeek

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# 107131 28-Jan-2008 10:26

If you do anything with the phone number and it is prepaid, just remember the existing ESN (Electronic Serial Number), make and model when you go to put it on another phone. Especially if going back on an account. Because it is prepaid that is basically the only way of proving it's your phone/number... Especially if you are not able to contact Telecom from the handset the number is attached to because it is dead...

cokemaster

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# 107138 28-Jan-2008 10:40

cellulargeek: I thought that if the number was a post paid contract, that TCNZ would hold the number for 12 months before releasing it back into the pool?

Once its disconnected. Its disconnected.

I picked up a number that was recently used and for the first month or two I would get these random calls/texts. They stopped after a while but it seemed that the previous user of the number didn't tell everyone that he had changed numbers.

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cokemaster

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# 107142 28-Jan-2008 10:42

mobygeek: If you do anything with the phone number and it is prepaid, just remember the existing ESN (Electronic Serial Number), make and model when you go to put it on another phone. Especially if going back on an account. Because it is prepaid that is basically the only way of proving it's your phone/number... Especially if you are not able to contact Telecom from the handset the number is attached to because it is dead...

There are several ways, number history (did it belong to your account?), account history (if it was billed to your account, there will some records), or a memo on the number (which state your details and any 'password' you need for changing details).

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