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Topic # 190741 11-Jan-2016 08:17
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Can anyone advise how one goes about disconnecting a Spotify account from a Spark pre-paid plan?

My wife would like to switch phone plans as the $19 Spark one is too low on minutes, and has said she wants to move to Skinny*. While the information's easily available as to how to manage transferring an existing Spotify account to a Spark plan (which we did a while back), I can't find anything to ensure we can preserve our account (read saved music, playlists etc!) when she switches away from Spark.

Thanks for any ideas or advice.

* I realise there's a $29 Spark Spotify plan, and the net cost of moving to this ($10/mth) would be the same as moving to a $16 Skinny plan and she'd have more minutes and data, but she wants carryover minutes and data to provide for fluctuating use and for the pack to include Aus calls/texts, hence the Skinny plan is actually more useful.

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Stu

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  Reply # 1467323 11-Jan-2016 08:22
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Just change to Skinny. The subscription will end when the old plan ends, and you can start paying it as a standard subscription.




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Stu

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  Reply # 1467324 11-Jan-2016 08:26
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Note to say that when my wife ended her Spark provided Spotify subscription, her account stayed active (except for the subscription perks) and she could start paying the subscription to enable the premium features (or whatever they're called). She chose to move to Google Play Music instead.




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  Reply # 1467329 11-Jan-2016 08:40
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Stu: Note to say that when my wife ended her Spark provided Spotify subscription, her account stayed active (except for the subscription perks) and she could start paying the subscription to enable the premium features (or whatever they're called). She chose to move to Google Play Music instead.


That's great to hear; so all I'll need to do then is set up cc payment at some point, and I assume I'd be best to do this before she cancels the Spark plan (given losing Premium would mean all our devices would also lose the music saved off-line, and that's probably 70-80GB in total - really rather avoid having to re-download it all!).

We're somewhat committed to staying with Spotify, given its integration with Squeezebox products.

By "subscription perks" I assume you're meaning the benefits of Premium over free Spotify (eg offline music, higher bitrate, no ads etc), or were there other perks I wasn't aware of?

Thanks
Jonathan

Stu

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  Reply # 1467331 11-Jan-2016 08:43
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Yes, those perks! Can't recall if you can add a subscription via cc while the existing subscription is still active. Daughter has also ended her Spark provided Spotify subscription now so can't check.




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