Simple Skinny SIM Swap

Forums › Spark New Zealand (including Skinny and BigPipe) › Simple Skinny SIM Swap

StarBlazer

961 posts

Ultimate Geek

Trusted

#191253 29-Jan-2016 13:37

I would like to thank Skinny for designing their self-service portal in a way that is easy to use and works.

My daughter switched to a new phone that required the nano SIM. Bought the SIM from Noel Leeming (couldn't wait), went on the Skinny website to transfer the account to new SIM and within 10 minutes the new SIM and phone were up and running. No lengthy phone calls or long waits for the SIM to be activated.

Please pass on my thanks and a job well done to the team that designed and implemented that process. In fact I think the whole self-service portal is awesome.

Cheers

Procrastination eventually pays off.

Yabanize

2350 posts

Uber Geek

#1481220 29-Jan-2016 13:45

I think it's awesome. To do the same thing with Spark you have to go in store or call them up. I've found it to be pretty much instant, not even 10 minutes

LivingSkinny

513 posts

Ultimate Geek

Trusted

Skinny

#1481221 29-Jan-2016 13:48

Thanks for the feedback - it is always welcome and I will pass on to the team

Cheers

Paul

antonknee

1133 posts

Uber Geek

#1482515 1-Feb-2016 00:01

LivingSkinny:

Thanks for the feedback - it is always welcome and I will pass on to the team

Cheers

Paul

Paul I'd like to second this, your self-service options online, in-app and via *888 blow everyone else out of the water. Well done to the team!

Dudeguy

27 posts

Geek

#1483125 1-Feb-2016 21:15

+1. Switched my parents and myself from Vodafone to Skinny. No hassle whatsoever. Bought the sim, and filled up a simple form online. Up and running on the Skinny network in an hour.