How to go from ADSL + Landline to Naked ADSL, but port number to 2Talk

Forums › Spark New Zealand (including Skinny and BigPipe) › How to go from ADSL + Landline to Naked ADSL, but port number to 2Talk

sparky1685

88 posts

Master Geek
+1 received by user: 20

#191291 30-Jan-2016 23:24

We're currently on Spark's 80 gig ADSL plan with a landline. I'm considering porting the landline number away to 2Talk but keeping naked ADSL with Spark. From reading a few earlier threads, this sounds as if it might be a little complicated, because porting a Spark landline risks disconnecting the associated broadband at the same time.

I'd like to ask:

(1) What's the best current way to do this without risking lengthy broadband downtime (or disconnection)?

(2) Will Spark charge fees or require a new contract term for going from ADSL + landline to naked ADSL?

noroad

1025 posts

Uber Geek
+1 received by user: 675

Trusted

#1482109 31-Jan-2016 10:19

You might be better using 2talks naked adsl, that way they could transition it cleanly for you.

DarkShadow

1647 posts

Uber Geek
+1 received by user: 656

#1482112 31-Jan-2016 10:40

Move your Spark number over to a Custometlink service. This way you would separate the landline and ADSL. Then you can port the landline over to 2talk.

sparky1685

88 posts

Master Geek
+1 received by user: 20

#1484271 3-Feb-2016 12:14

Thanks for the replies. I've realised that we're better off moving to Bigpipe for broadband, and there's a post in their forum section detailing exactly how to move to their broadband service while moving the phone number to 2talk. Fingers crossed it all goes smoothly...