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58 posts

Master Geek

#191291 30-Jan-2016 23:24
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We're currently on Spark's 80 gig ADSL plan with a landline. I'm considering porting the landline number away to 2Talk but keeping naked ADSL with Spark. From reading a few earlier threads, this sounds as if it might be a little complicated, because porting a Spark landline risks disconnecting the associated broadband at the same time.


I'd like to ask:


(1) What's the best current way to do this without risking lengthy broadband downtime (or disconnection)?


(2) Will Spark charge fees or require a new contract term for going from ADSL + landline to naked ADSL?





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595 posts

Ultimate Geek


  #1482109 31-Jan-2016 10:19

You might be better using 2talks naked adsl, that way they could transition it cleanly for you.

1628 posts

Uber Geek

  #1482112 31-Jan-2016 10:40
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Move your Spark number over to a Custometlink service. This way you would separate the landline and ADSL. Then you can port the landline over to 2talk.


58 posts

Master Geek

  #1484271 3-Feb-2016 12:14
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Thanks for the replies. I've realised that we're better off moving to Bigpipe for broadband, and there's a post in their forum section detailing exactly how to move to their broadband service while moving the phone number to 2talk. Fingers crossed it all goes smoothly...





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