Just want to say thanks to BigPipe with their good work so far.
Last Friday 29 January, I decided to sign up with BigPipe to move my VDSL2 connection from Spark to them. Their sign up form was easy to use and I picked a connection date of 9th March.
Being the Friday before the long weekend, I expect I would not heard anything back till Tuesday 2nd February.
I was proven wrong! Got a few emails on 30 January that Chorus confirmed a switch over day on 9th March. Another email telling me what my static IP will be.
This morning, I got an email from BigPipe again saying Chorus moved the connection date to 10th March.
I got to say, I am impressed with the service and communication so far.
By the way, got to give the Spark guys a thumbs up as well. My broadband connection with them was and is still solid for the last few years. But I don't need the landline any more so switching to BigPipe to save approximately $30 a month.
I hope the switch over process will be smooth and BigPipe is a good ISP to be with. =-)