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662 posts

Ultimate Geek

#191384 2-Feb-2016 20:01
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SM texts are failing to be delivered. These are Skinny to Skinny SMs. Voice calls are fine.


Anyone else having the same issue?

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662 posts

Ultimate Geek

  #1483859 2-Feb-2016 20:07
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Just tried a USSD balance query, and was told I'm no longer with Skinny!


Which is odd, considering I got a confirmation SM (from Skinny) of my Big Value combo being renewed just yesterday.

23385 posts

Uber Geek


  #1483864 2-Feb-2016 20:11
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Quite a few on their facebook page having issues in the last 15 mins or so.



662 posts

Ultimate Geek

  #1483877 2-Feb-2016 20:12
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Voice calls are still working for me. According to my Skinny App, I've still got 27 days left of my existng combo, with unlimited texts, umpteen NZ + AU rollover minutes and rollover data.


Skinny, I think something is possibly a little buggy with your SM service logic right now.

2273 posts

Uber Geek

  #1483882 2-Feb-2016 20:22
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Appears to be not working here in christchurch

662 posts

Ultimate Geek

  #1483883 2-Feb-2016 20:26
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 It's possible data maybe working. I successfully sent a Viber IM. However, I'm unsure if the receiving end is on WiFi or the cellular network.

2273 posts

Uber Geek

  #1483884 2-Feb-2016 20:28
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513 posts

Ultimate Geek


  #1483909 2-Feb-2016 20:46
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Apologies for the issues.  Service has now been restored. 




662 posts

Ultimate Geek

  #1483910 2-Feb-2016 20:46
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Good to know. At least Skinny update people with _something_, unlike another certain provider who shall remain unnamed...




Edit: Simultaneous post. Thanks Skinny. Happy to be a customer :)

4704 posts

Uber Geek

  #1483949 2-Feb-2016 22:03
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I phoned skinny at 7.40pm or so that my data was not working. 


Was on hold for so long, then got message at 8.10pm that skinny helpdesk is closed at 8pm. 


Nice one skinny. 

87 posts

Master Geek

  #1483951 2-Feb-2016 22:07
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Would've thought the world was ending given the howls of despair from teen daughter...

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