Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


2 posts

Wannabe Geek


Topic # 191440 4-Feb-2016 11:12
Send private message

Currently in the process of getting a fibre connection. A 6 month journey .... so far. . Now in the build process. Anyone have an overview of who does what during this? And ... how to get next step details? [what/when]


Had one Chorus 'team' blow fibre from the road, most of the way down the drive to a new green box. They then laid conduit to the boundary [but no fibre]. They said another Chorus 'team' does that.
Then another Chorus 'team' turn up, but they said they couldn't do anything [sigh] cause another Chorus 'team' needed to do do their bit first - (getting fibre from the new green box down the drive to the house.)


Currently nothing happenning - stalemate - can't get any [useful] info via Spark. So .... anyone know how to get an update or where things are at/when next step from whomever is co-ordinating all this?


Cheers!


Create new topic
1522 posts

Uber Geek
+1 received by user: 580


  Reply # 1485091 4-Feb-2016 11:18
Send private message

Patience.

Sometimes your ISP can get an estimated build completion date from Chorus, other times Chorus will just sat "it's in build". Nothing you do can hurry it up, just know that it will be done. Sit back and relax, you will get fibre soon enough.

7737 posts

Uber Geek
+1 received by user: 2557

Subscriber

  Reply # 1485105 4-Feb-2016 11:41
2 people support this post
Send private message

might have been better posting in the spark forum where the spark reps could see this and possibly act on it/get your more info

 

there are different teams that do different things and sounds like they haven't been talking to one another


Stu

Hammered
5066 posts

Uber Geek
+1 received by user: 1067

Moderator
Trusted
Lifetime subscriber

  Reply # 1485108 4-Feb-2016 11:55
Send private message

Perhaps @Chorusnz may be able to assist?




Keep calm, and carry on posting.

 

 

 

Click to see full size Click to see full size


4414 posts

Uber Geek
+1 received by user: 2427

Trusted

  Reply # 1485156 4-Feb-2016 13:07
Send private message

I had one guy do the whole lot for my install, as his offsider was away on my install day.

 

I'd done a great deal of the work myself, so it was feasible for him to get it all done in a few hours.


3071 posts

Uber Geek
+1 received by user: 1551


  Reply # 1485162 4-Feb-2016 13:11
Send private message

Yep I had different teams do different jobs as well. To be fair they seemed to have the process pretty well sorted and it was coordinated reasonably well. But it isn't quick by any stretch of the imagination




Always be yourself, unless you can be Batman, then always be the Batman





2 posts

Wannabe Geek


  Reply # 1486367 6-Feb-2016 09:52
Send private message

[follow up]

 

Have now had a clear update outlining the next few steps. 

 

Will also add that throughout this sometimes long sometimes frustrating process - we kept running into very friendly and helpful people.  (This helps the patience )

 

Cheers!


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.