Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


875 posts

Ultimate Geek
+1 received by user: 37

Subscriber

Topic # 193445 11-Mar-2016 11:08
Send private message

Has anyone else here requested their UFB connection with Spark via their website?

 

After 9 working days, the order number still shows as "Order not found"

 

Not panicking though, just curious.

 

Thanks






Create new topic

Stu

Hammered
5051 posts

Uber Geek
+1 received by user: 1063

Moderator
Trusted
Lifetime subscriber

  Reply # 1511196 11-Mar-2016 11:40
Send private message

I did. The router arrived first thing the next day, and Chorus phoned not long after the courier arrived to set up the first visit, which happened (from memory) only two days later. 

 

Try the Spark online chat or call them. Something seems to have fallen off the conveyor belt!





Keep calm, and carry on posting.

 

 

 

Click to see full size Click to see full size


5172 posts

Uber Geek
+1 received by user: 1097

Trusted
Subscriber

  Reply # 1511201 11-Mar-2016 11:45
Send private message

They may have cancelled your order if you are on a shared access way (or an apartment / similar) and they have a record of someone on it not giving permission. This happened to me the second time I ordered it.

 

 

 

Background: First time they sought permission and failed. But they sent me a modem/router. The third time I was lucky in so far as the person who objected now had a tenant who wanted fibre, so they reviewed the whole situation and the blockage was removed....  





____________________________________________________
I'm on a high fibre diet. 

 

High fibre diet




875 posts

Ultimate Geek
+1 received by user: 37

Subscriber

  Reply # 1514285 16-Mar-2016 10:55
Send private message

Thanks for the replies. Received the Huawei router on Monday morning. Wheels are in motion...






Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.