Question on changing combos.

Forums › Spark New Zealand (including Skinny and BigPipe) › Question on changing combos.

old3eyes

9158 posts

Uber Geek
+1 received by user: 1364

Subscriber

#193514 14-Mar-2016 09:16

Currently I'm on the $16 / month combo. When I finish work at the end of the year I plan to go down to the $9 / month combo. Question is that if I find it doesn't work after one month and go back to the $16 one do I lose all my carry over minutes and data from when I had it before. I guess the same would apply if I turned off the combo for a month and then go back..??

Thanx in advance..

Regards,

Old3eyes

grant_k

3539 posts

Uber Geek
+1 received by user: 124

Trusted

#1512770 14-Mar-2016 09:47

I've done exactly the same thing several times and my carryover mins & data have remained in place for next time I'm on the $16 per month combo. Whilst on the $9 per month combo you cannot access them but you don't lose them.

Currently I'm on the $16 per month combo again after using the $9 per month combo when things were quiet for a while. No other NZ mobile provider gives you this much flexibility so kudos to Skinny for making it possible.

Yabanize

2351 posts

Uber Geek
+1 received by user: 583

#1512792 14-Mar-2016 10:16

As above, it's just fine, they are still there you just won't be able to use them until you go back on a combo that supports them $16, $26 or $46

They still expire after a year though

old3eyes

9158 posts

Uber Geek
+1 received by user: 1364

Subscriber

#1512907 14-Mar-2016 11:51

Many thanx for that Grant_K

Regards,

Old3eyes