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258 posts

Ultimate Geek
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Topic # 193782 24-Mar-2016 09:04
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As per another thread, I can only get (reliable) network coverage from Spark at work now, after the building nearby with a Vodafone antenna was stripped for demolition. I've been a Vodafone mobile customer for roughly 15years, but just yesterday came the catalyst for me finally going ahead with the switch.. someone was trying to contact me because our kids had been "attacked" (no major injuries) by the neighbours dog, but I had no reception frown. I have a few questions related to signing up and switching over:

 

1. In years past, companies have had promotions and deals to attract people over from other providers. Is this something that still happens? Should I be calling and talking to someone directly rather than just purchasing online to see if I can attract an offer of some sort? When I last renewed my Vodafone contract, I had to call the retention team who offered me $300 cash vouchers to spend in store. Is there something like that for Spark?

 

2. Because I'm currently looking at paying a penalty for ending a contract early, i'd like to avoid that next time, so am aiming for the $60 open term plan. On the website, it says that signing up to that plan and buying an S7 Edge on 24 months interest free will give you a monthly account credit to reduce the phone cost to "less than $50/month", but on getting all the way through the checkout process, there is no further mention of it, and the pricing is listed as $58.29/month..

 

3. I'd like to keep my current number, but my contract with Vodafone doesn't end until June or July. Do I have to break the contract with Vodafone now, or can I sign up with Spark, and have a new number temporarily until the Vodafone contract ends, and then switch back to my original number but using the Spark sim?

 

There were more questions, but I've forgotten them now.. but would appreciate info on the above.

 

Thanks

 

 


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  Reply # 1518833 24-Mar-2016 10:09
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To start the process you would contact Spark and get your number ported to them; They will advise Vodafone of the move and Vodafone will bill you an termination costs on your final bill.

 

Or you could go with the temp number with Spark in the meantime. Do some sums to work out which is better financially.

 

If you talk to them you may or maynot find some sort of deal to attract you over, you won't know until you call up.

 

 

 

The $10 credit will show month to month on your Spark bills - not during the online checkout process. But maybe print off the page and hold onto it incase it doesn't get applied so you can take the piece of paper in store and say "give me my discount"  :)

 

 

 

 




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Ultimate Geek
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  Reply # 1518842 24-Mar-2016 10:26
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keewee01:

 

To start the process you would contact Spark and get your number ported to them; They will advise Vodafone of the move and Vodafone will bill you an termination costs on your final bill.

 

Or you could go with the temp number with Spark in the meantime. Do some sums to work out which is better financially

 

 

So it is possible to have a new Spark number that gets ditched in favour of the Vodafone number in a few months? The new Spark number isn't permanently attached to that plan when I sign up?


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  Reply # 1518850 24-Mar-2016 10:35
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LazyDr:

 

keewee01:

 

To start the process you would contact Spark and get your number ported to them; They will advise Vodafone of the move and Vodafone will bill you an termination costs on your final bill.

 

Or you could go with the temp number with Spark in the meantime. Do some sums to work out which is better financially

 

 

So it is possible to have a new Spark number that gets ditched in favour of the Vodafone number in a few months? The new Spark number isn't permanently attached to that plan when I sign up?

 

 

 

 

It would pay to confirm this with Spark, especially if signing up on a term.




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Ultimate Geek
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  Reply # 1518853 24-Mar-2016 10:39
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Hence the thread, was hoping someone from spark would be able to confirm wink (difficult to call and ask when i'm at work with bad reception..)


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Reply # 1518864 24-Mar-2016 10:53
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LazyDr:

 

Hence the thread, was hoping someone from spark would be able to confirm wink (difficult to call and ask when i'm at work with bad reception..)

 

 

 

 

You should change to Spark so you can then call and ask!  laughing


ajw

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  Reply # 1518872 24-Mar-2016 11:03
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LazyDr:

 

Hence the thread, was hoping someone from spark would be able to confirm wink (difficult to call and ask when i'm at work with bad reception..)

 

 

 

 

Have you inquired what 2 degrees can offer you. If you have reception at your location and you can use the existing vodafone handset if unlocked.




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Ultimate Geek
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  Reply # 1518877 24-Mar-2016 11:10
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My understanding is that 2D utilise Vodafone coverage?


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  Reply # 1518878 24-Mar-2016 11:12
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Only in areas where they don't have their own equipment





Keep calm, and carry on posting.

 

 

 

Click to see full size Click to see full size


ajw

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  Reply # 1518879 24-Mar-2016 11:14
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LazyDr:

 

My understanding is that 2D utilise Vodafone coverage?

 

 

 

 

Depending on location, they have spent millions building there own network.   

 

Input your address here.

 

https://www.2degreesmobile.co.nz/coverage/

 

 

 

You could also look at Skinny using the spark network.

 

 




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Ultimate Geek
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  Reply # 1518887 24-Mar-2016 11:22
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Possible that it would work then, but unless I can find someone with a 2D connection to follow me into the deadzones, I can't check. The coverage maps aren't particularly useful unfortunately, as it's not so much that the area isn't covered, it's that the reception doesn't extend into certain areas in the building.

 

For example, Vodafone has full coverage in the area, including 4G, but the signal no longer reaches into two specific areas of the building that I sometimes spend all day/night in. It used to work fine, including streaming music etc. Spark on the other hand is supported throughout, as communications within the "business" are all through them.

 

I'm not too fussed about which provider, happy to go with Spark, but just wanting clarification on the changeover issues


ajw

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  Reply # 1518888 24-Mar-2016 11:25
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LazyDr:

 

Possible that it would work then, but unless I can find someone with a 2D connection to follow me into the deadzones, I can't check. The coverage maps aren't particularly useful unfortunately, as it's not so much that the area isn't covered, it's that the reception doesn't extend into certain areas in the building.

 

For example, Vodafone has full coverage in the area, including 4G, but the signal no longer reaches into two specific areas of the building that I sometimes spend all day/night in. It used to work fine, including streaming music etc. Spark on the other hand is supported throughout, as communications within the "business" are all through them.

 

I'm not too fussed about which provider, happy to go with Spark, but just wanting clarification on the changeover issues

 

 

 

 

Are you sure that you will have spark coverage where you will use your phone.




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Ultimate Geek
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  Reply # 1518893 24-Mar-2016 11:27
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Yes, as mentioned in that post, Spark phones are used for the "work phones" in the department (that's what I meant when I said communications in the business are all through them).

 

Spark (and then obviously Skinny) is the only provider i'm 100% certain will work


ajw

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  Reply # 1518895 24-Mar-2016 11:30
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LazyDr:

 

Yes, as mentioned in that post, Spark phones are used for the "work phones" in the department (that's what I meant when I said communications in the business are all through them).

 

Spark (and then obviously Skinny) is the only provider i'm 100% certain will work

 

 

 

 

Yes Skinny is a subsidiary of Spark but better pricing.


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  Reply # 1522226 29-Mar-2016 14:27
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I'm curious, LazyDr - what phone do you currently use? And how does it compare to the "work" phones?

 

Is it a phone that will use 4G at 700MHz?




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Ultimate Geek
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  Reply # 1522230 29-Mar-2016 14:43
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I currently have a Galaxy Note 4, and the "work" phones are Nokia Lumia windows phones.. not high end either. In fact I have one I my pocket at the moment, that is the traditional "brick" style nokia. So the Note 4, although getting old in relative terms, is a more sophisticated device than any of the work phones


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