I am trying to get a UDAI from Spark (domain back from Telecom Business Hub days) but am having issues.
The request UDAI feature through the (horrendous) DNS management site does not result in an email.
I have called multiple times and been on hold for 30mins+ and not spoken to anyone.
Via Google I found this form: http://store.spark.co.nz/forms/s/request-a-udai which so far has not produced a result, and says it may take up to 5 days which does not seem reasonable.
Any ideas of other avenues to try?