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eracode

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#195570 25-Apr-2016 06:50
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The title says most of it. Fibre was put in our street early this year and the Spark website says "available soon, register interest and we'll get back to you".

 

However the pop-up where address and contact details are inserted doesn't seem to work. The final info to be inserted is mobile number, and then when I click on Contact Me (i.e. Send) - nothing happens.

 

Grateful if anyone can shed light on this.

 

 

 

 





Sometimes I just sit and think. Other times I just sit.


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  #1541427 25-Apr-2016 06:52
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register interest means very little, they might send you an email when its activated in their system

 

the best way to keep an eye on things is to use the chorus map (https://www.chorus.co.nz/broadband-checker )when that says you cna get fibre call your isp and order it. if they say it isnt available stress it is and for them to do a manual check




eracode

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  #1541429 25-Apr-2016 06:56
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Thanks. My main point is that the expression of interest can't seem to be registered in the first place. Whether they follow up on it is a later matter.

 

BTW your link to Chorus says 'page not found'.





Sometimes I just sit and think. Other times I just sit.


  #1541431 25-Apr-2016 07:03
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updated the link as the forum decided he bracket was part of it

 

if all you are worried about is it not working there are a couple of things you can do

 

https://www.spark.co.nz/contactus/ down the bottom is a complaints link

 

or use social media and let them know on there




eracode

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  #1541433 25-Apr-2016 07:11
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Thanks again. Chorus map says fibre available April 2016. Now just need to get Spark to respond. 





Sometimes I just sit and think. Other times I just sit.


  #1541434 25-Apr-2016 07:18
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eracode:

 

Thanks again. Chorus map says fibre available April 2016. Now just need to get Spark to respond. 

 

 

not many days left in april :)


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