I recently signed up to Spark on a $59 plan, the normal monthly allocation of data is 2.5gb, but as per the recent promotion, I have a bonus 2gb/month also.
My (first world) problem is the way in which the data is used. The bonus data rolls over on the 29th of each month, while the plan data changes on the 6th, and it seems as though the bonus data is preferentially used up before the plan data. This means I can't use the data i'm paying for..
For example, last month I used all 2gb of bonus data, and then by the time the 29th rolled around, I had used just over 1gb of the plan data. But now that a new allocation of bonus data has been applied, that final 1gb of plan data is no longer useable and i'm churning through the bonus data again.
It seems to me, the simplest way to sort that out would be to have both data allocations roll over on the same day. Alternatively (but I guess requiring quite sizeable changes to the current system), would be to allow a choice of which data to use at any given time.
Last time I posted in this forum, no one from Spark responded. I'd appreciate it if someone could look into this for me, so I don't keep "wasting" the money i'm spending on the plan.