BigPipe Down

Forums › Spark New Zealand (including Skinny and BigPipe) › BigPipe Down

JAGGZ

58 posts

Master Geek
+1 received by user: 3

#197868 15-Jun-2016 20:37

Anyone having issues with Bigpipe UFB it was going fine up until 10 mins ago now im getting offline message.

clinty

1201 posts

Uber Geek
+1 received by user: 402

Lifetime subscriber

#1574689 15-Jun-2016 20:40

All good here in ChC, ufb.

Using 3rd party dns though

Clint

JAGGZ

58 posts

Master Geek
+1 received by user: 3

#1574694 15-Jun-2016 20:46

Yea mayb theres a problem in AKL i have 2 BigPipe accounts im down in the city and i just contacted our place with the other account in Kingsland they down too

AKLWestie

650 posts

Ultimate Geek
+1 received by user: 115

Trusted

Lifetime subscriber

#1574696 15-Jun-2016 20:51

BigPipe VDSL in West Auckland is OK.

JAGGZ

58 posts

Master Geek
+1 received by user: 3

#1574705 15-Jun-2016 21:05

Mmm thats weird UFB down VDSL up thanks for the update

JAGGZ

58 posts

Master Geek
+1 received by user: 3

#1574707 15-Jun-2016 21:07

UFB just came back up again in cit,y Kingsland still down though

JAGGZ

58 posts

Master Geek
+1 received by user: 3

#1574715 15-Jun-2016 21:18

Ok our Kingsland account after some messing around rebooting router did not work but repowering ONT seem to do the trick. 4th outtage this month Bigpipe starting to get a little edgy

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UHD

655 posts

Ultimate Geek
+1 received by user: 298
Inactive user

#1574723 15-Jun-2016 21:50

JAGGZ: Ok our Kingsland account after some messing around rebooting router did not work but repowering ONT seem to do the trick. 4th outtage this month Bigpipe starting to get a little edgy

0.01% down time is edgy now? Are you running a web server from home? Go and make a cuppa while the ONT reboots. xD

BigPipeNZ

1170 posts

Uber Geek
+1 received by user: 778

Trusted

BigPipe

#1574941 16-Jun-2016 11:27

JAGGZ: Ok our Kingsland account after some messing around rebooting router did not work but repowering ONT seem to do the trick. 4th outtage this month Bigpipe starting to get a little edgy

Can confirm this one has nothing to do with Bigpipe. We had no work going on at this time, and had nothing else impacting the network.

Sometimes stuff just happens - could be weather related, some work going on in the local cabinet, or a whole myriad of things unrelated to us.

If you're still experiencing an issue please get in touch with the team via our website - if it's a fault in your ONT or a cut cable somewhere then you'll need to do this so we can log a fault with Chorus to fix it.

bigpipe.co.nz
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