Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › Spark New Zealand › Roaming Zones


1630 posts

Uber Geek
+1 received by user: 859


Topic # 204685 12-Oct-2016 22:41
Send private message

I'm currently roaming in Europe with an on-account Spark mobile
I thought I'd be organised and so bought a Zone 6 Medium roaming bundle before I left NZ - this shows as active and with 27 days left in the Spark app. However, none of its allowances are being used and data roaming has hit a cap and been disabled
So, some questions for anyone from Spark:
- Did I buy the wrong product?
- How do I find out what Zone I should have bought? I went to the roaming page on the website and selected Netherlands but no zone info is given (that I can see)
- Do I need to do anything else to activate this package?
- If I've bought the wrong package, can it be refunded or transferred to the right zone?

Create new topic
27572 posts

Uber Geek
+1 received by user: 7032

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1650070 13-Oct-2016 07:26
One person supports this post
Send private message

30 seconds looking at the Spark website shows no roaming package for the Netherlands and when I click on a Zone6 bundle it shows the following countries - UK, USA, China, Canada, Fiji, Ireland, Italy, Nauru, Papua New Guinea, Samoa, Spain, Tonga, Vanuatu

 

Seems like you're purchased a bundle for a country that's not included, and that the Netherlands only has casual data available.

 

In all seriousness Vodafone is a far superior roaming option for the vast majority of travelers since you can use all your included minutes and data. Most of Western Europe is included in their $5 package.

 

 

 

 

 

 

 

 



1630 posts

Uber Geek
+1 received by user: 859


  Reply # 1650174 13-Oct-2016 10:30
Send private message

Thanks, I think I assumed zone 6 was 'rest of the world'. Lesson learned, will stick with my UK SIM for free roaming from now on

Create new topic


Donate via Givealittle


Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon introduces new Kindle with adjustable front light
Posted 21-Mar-2019 20:14

A call from the companies providing internet access for the great majority of New Zealanders, to the companies with the greatest influence over social media content
Posted 19-Mar-2019 15:21

Two e-scooter companies selected for Wellington trial
Posted 15-Mar-2019 17:33

GeForce GTX 1660 available now
Posted 15-Mar-2019 08:47

Artificial Intelligence to double the rate of innovation in New Zealand by 2021
Posted 13-Mar-2019 14:47

LG demonstrates smart home concepts at LG InnoFest
Posted 13-Mar-2019 14:45

New Zealanders buying more expensive smartphones
Posted 11-Mar-2019 09:52

2degrees Offers Amazon Prime Video to Broadband Customers
Posted 8-Mar-2019 14:10

D-Link ANZ launches D-Fend AC2600 Wi-Fi Router Protected by McAfee
Posted 7-Mar-2019 11:09

Slingshot commissions celebrities to design new modems
Posted 5-Mar-2019 08:58

Symantec Annual Threat Report reveals more ambitious, destructive and stealthy attacks
Posted 28-Feb-2019 10:14

FUJIFILM launches high performing X-T30
Posted 28-Feb-2019 09:40

Netflix is killing content piracy says research
Posted 28-Feb-2019 09:33

Trend Micro finds shifting threats require kiwis to rethink security priorities
Posted 28-Feb-2019 09:27

Mainfreight uses Spark IoT Asset Tracking service
Posted 28-Feb-2019 09:25


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.