Paid Spark for Less Speed and Now Have More

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MikeAqua

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# 205395 11-Nov-2016 13:24

We've had a 200Mbps Fibre for some time now. I've never been happy with the speed achieved and despite a lot of time spent on the phone with spark, we rarely saw speeds over 60Mbps.

So I had our plan downgraded to Naked 100Mbps. We are now getting >90Mbps consistently, and of course paying less each month .

Go figure ...

Mike

Linux

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# 1668072 11-Nov-2016 14:08

Was the speed tested over WiFi or Ethernet?

Linux

Coil

6615 posts

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# 1668074 11-Nov-2016 14:10

Linux:

Was the speed tested over WiFi or Ethernet?

Linux

Interesting, Im sure given your post count your familiar with the standard testing protocols.
What area are you in?

Linux

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# 1668076 11-Nov-2016 14:12

2 people support this post

TimA:

Linux:

Was the speed tested over WiFi or Ethernet?

Linux

Interesting, Im sure given your post count your familiar with the standard testing protocols.
What area are you in?

Why are you asking me and not the OP?

MikeAqua

5385 posts

Uber Geek

# 1668085 11-Nov-2016 14:14

TimA:

Linux:

Was the speed tested over WiFi or Ethernet?

Linux

Interesting, Im sure given your post count your familiar with the standard testing protocols.
What area are you in?

All testing via ethernet, wifi disabled and only one line plugged into router.

I just did another test - 103/21 best I have ever seen at this address.

Mike

Coil

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Inactive user

# 1668123 11-Nov-2016 15:16

Linux:

TimA:

Linux:

Was the speed tested over WiFi or Ethernet?

Linux

Interesting, Im sure given your post count your familiar with the standard testing protocols.
What area are you in?

Why are you asking me and not the OP?

Sorry should have clarified, I was referencing your comment to Mikes post count. Meaning he should know how to test a connection :).

Looks like your connection is working as Normal anyhow. No complaints with 100Mb/s

MikeAqua

5385 posts

Uber Geek

# 1668543 12-Nov-2016 14:01

TimA:

Looks like your connection is working as Normal anyhow. No complaints with 100Mb/s

Very chuffed with >100% of the speed I pay for. Wasn't so chuffed at 25% of the 200 connection.

I now suspect (despite Spark's assurances to the contrary) it was never correctly set up. As nothing has changed in the house, just the plan we are on, yet our speed test results have dramatically increased.

Mike