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Forums › Spark New Zealand › Spark Fibre - regular disconnect / page not found


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Master Geek
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Topic # 205635 21-Nov-2016 01:02
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i have upgraded from ADSL to Fibre recently, & i have noticed a remarkable increase in DNs not found / page not found.

 

 

 

I have changed to googles DNS service (8.8.8.8 and 8.8.4.4). to make things faster, but even then, I get google DNS not found.

 

 

 

The funny thing is - If i refresh my page, the page comes up just fine.. - & sometimes, if i get the page not found, if i wait 3-4 seconds (without touching the keyboard), the page refreshes & comes up fine as well (not sure if the refresh is part of the error page, but i guess it is).

 

 

 

Has anyone encountered this & how did you solve it ? Ps im on WIN 8 Pc & also have a win10 pc too..

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Mr Snotty
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  Reply # 1674751 21-Nov-2016 02:09
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If you're using a Spark router then doing a factory reset (of the router) normally solves this problem. IIRC there was a bug that did this.




Michael Murphy | https://murfy.nz
A quick guide to picking the right ISP | The Router Guide | Community UniFi Cloud Controller | Ubiquiti Edgerouter Tutorial

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  Reply # 1674856 21-Nov-2016 10:59
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I would make sure the router is running the latest firmware... Then do a factory reset.





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