Hi all,

Either I'm extremely unlucky, or am doing something really stupid.

I ordered a Skinny Direct sim and when I popped it into my phone (Galaxy S7), it said "No SIM" – attempts to dial 456, enable mobile data etc were all greeted by a 'not registered on network error'.  I tried the SIM in another phone (Galaxy S4) and encountered the same issue.  Called Skinny and concluded it was a faulty SIM so they sent me a new Skinny Direct sim.  Unfortunately, the exact same thing happened.  With the new sim I also tried it on a family member's iPhone 5 – who uses Skinny, so Skinny SIM's definitely work in that phone – but still no luck.

Am I just really unlucky and received two faulty SIM's, or is something else at play here?

And before you ask – yes I inserted the SIM the right way.

Thanks in advance!  I'm pretty perplexed as to what's going on here.