Strange issue and low download throughput with ex vodafone HG659 on BigPipe

Forums › Spark New Zealand (including Skinny and BigPipe) › Strange issue and low download throughput with ex vodafone HG659 on BigPipe

hbngan

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#205852 29-Nov-2016 18:55

Hi All

Just had a painfree switchover from Orcon to Bigpipe

Now trying to sort out speed issues, am on Elite Gigabit plan but only getting 400mbs download and 400 mbs upload (tested with speednet)

Testing with Lenovo X1 carbon laptop Windows 10

The router I am using is ex Vodafone HG659

I logged in as !!Huawei and then downloaded the Bigpipe firmware from Big pipes site and then reflashed router and then factory reset

Strange thing is that when I do this the vodafone SSID is still there, I would have thought flashing firmware and factory reset would blow everything away???

The firmware version is now showing V100R001C297B011, is this the correct version?

Bigpipe helpdesk has asked me to retest with iperf3

What else should I be looking at ?

Cbfd

307 posts

Ultimate Geek

#1679734 29-Nov-2016 19:09

First things first
Are you testing over wireless or wired

DarkShadow

1647 posts

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#1679797 29-Nov-2016 20:57

What's the CPU load when you run speed test?

tdgeek

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#1679829 29-Nov-2016 21:32

If you factory reset an ISP sourced modem it will surely reset to that ISP's settings, thats the idea.

hbngan

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#1680271 30-Nov-2016 19:46

Yes, wired

laptop CPU load using chrome is 50~65%

I ran iperf and am getting

[ 42] 0.00-10.00 sec 96.4 MBytes 80.9 Mbits/sec 55 sender

[ 42] 0.00-10.00 sec 95.9 MBytes 80.4 Mbits/sec receiver

[SUM] 0.00-10.00 sec 971 MBytes 814 Mbits/sec 3320 sender

[SUM] 0.00-10.00 sec 964 MBytes 809 Mbits/sec receiver

I then tried another PC am getting 900mbs down, so something must be going on with laptop

hio77

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Lizard Networks

#1680275 30-Nov-2016 19:50

hbngan:

Yes, wired

I then tried another PC am getting 900mbs down, so something must be going on with laptop

i'd bet it will come down to the affinity for threading the flash element.

Generally the Single Thread rate is the holdback on speedtests with the flash tool.

http://beta.speedtest.net/

Give the HTML5 a go.

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RunningMan

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#1680276 30-Nov-2016 19:56

Your laptop may have a USB based NIC, so topping out at about 400Mb/s.

BTW, 900mb/s - do you mean 900Mb/s? There's a pretty big difference between the two, and particularly when trying to troubleshoot throughput issues it's important to get the units correct.

hio77

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Lizard Networks

#1680278 30-Nov-2016 19:57

RunningMan:

Your laptop may have a USB based NIC, so topping out at about 400Mb/s.

are they still doing sneaky little cheating like that?

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hbngan

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#1680287 30-Nov-2016 20:08

Running man - You are 100% correct!!!

just noticed in taskmanager is maxing out @100%

if usb 2.0/3.0 isnt theoretical max 433mbs/640mbs?

RunningMan

8953 posts

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#1680292 30-Nov-2016 20:21

It'll be USB2 based - throw in a bit of overhead, and that will be the 400Mb/s you're seeing...

EDIT: Don't know the exact model you have, but Googling the model you listed it looks like some use an external USB-ethernet adapter, perhaps they are all using USB-ethernet.

hio77

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#1680296 30-Nov-2016 20:40

hbngan:

Running man - You are 100% correct!!!

just noticed in taskmanager is maxing out @100%

if usb 2.0/3.0 isnt theoretical max 433mbs/640mbs?

Dont trust that meter in task manager, i find it often will say 350+ is 100% while easily being capable of pushing 950+ each way also being '100%'

Broken feature if you ask me..

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.