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Topic # 207229 15-Dec-2016 09:37
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xtra email changes (imap)

 

Just when do we make the changes to settings as per sparks website
now, later, whenever ?
wait till we cant get email then make the changes ?

 

my xtra email is still working with the OLD imap settings , on ph & PC .
is there no set date that we should change our settings

 

https://www.spark.co.nz/myspark/myemail/emailchanges

 

 


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  Reply # 1689155 15-Dec-2016 09:42
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they say "early next year" they will send out notifications a week before





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 Mac user, Windows curser, Chrome OS desired.

 

A Tiger in Africa, probably escaped from the Zoo.

 

 


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  Reply # 1689159 15-Dec-2016 09:52
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just change them now, it works on both anyways


 
 
 
 




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  Reply # 1692585 20-Dec-2016 09:13
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Nope. imap.xtra.... not working

 

I  had to change back to imap.mail.yahoo.com  , that one works

 

Any Spark guru's looking here, the webpages with setup info needs to be tidied up.
conflicting info re imap settings, see links below

 

https://www.spark.co.nz/help/internet-email/getstarted/imap-settings-for-yahoo-xtra-accounts/

 

https://www.spark.co.nz/help/internet-data/webservices/checking-your-xtra-email-or-domain-email-settings/


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  Reply # 1692597 20-Dec-2016 09:49
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Make sure your ports and login details are specified in correct format. Is the biggest roadblock

 

Their official stance.. https://www.spark.co.nz/help/internet-email/getstarted/email-on-computer/check-yahoo-xtra-pop-settings-thunderbird/ 

 

 

 

I changed mine about a month ago, and so far its been able to check things. The worry is my alternate email keeps getting the 'were changing your email' messages with the actual spark/xtra box about 3 days behind!




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  Reply # 1692836 20-Dec-2016 13:41
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Oblivian:

 

Make sure your ports and login details are specified in correct format. Is the biggest roadblock

 

 

 

 

for imap incoming , the only change is the server address , as per my 2 links .
yahoo imap server still working, xtra imap wasnt this morning (for me) 


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  Reply # 1692848 20-Dec-2016 13:56
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My IMAP is working fine here, thats where i got to this thread from. so i would assume you have a setting wrong somewhere if its not working for you.

 

i had to make sure the user name was my full xtra email address not just the bit before the @




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  Reply # 1692899 20-Dec-2016 15:49
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Looks like its an issue at spark

 

Another one of their password  issues, saw on Facebook someone else has the same issue today

 

imap.yahoo works 100%
imap.xtra  : password  error
send : this stopped working on both ph & work PC (password error)
webmail : Password error

 

**  imap.yahoo works 100% , with the same password , so it can only be a weird xtra/spark/yahoo issue

 

 

 

 

 

 


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