Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


ddsmash

2 posts

Wannabe Geek


#20743 4-Apr-2008 13:53
Send private message

Is anyone experiencing recent issues with xtra in the wellington cbd

Create new topic
Singer
3 posts

Wannabe Geek


  #121538 6-Apr-2008 16:05
Send private message

We're having shocking trouble with our PPP and sometimes DSL connection dropping out. Sometimes up to 6 time in 1 hour!!!!!

We're in Auckland and also with Xtra - on the Go Large plan.

We have spent hours on the phone with Xtra's Broadband helpdesk. WE've given up on that now!!!! The trouble with the help is ....

They don't employ people who speak English clearly!
The twits don't listen
They make you repeat the same dumb steps every time .... restart router, unplug all others blah blah blah!!!
They put you on hold for ages and ages
... and all of it so they can blame your modem/router!!!!

What are we going to do. We pay for a service, but we're not getting it!

I've done a tracert to track where our probs are with World of Warcraft latency ......, the problems start before it even leaves NZ

Tracing route to eu.logon.worldofwarcraft.com [80.239.180.111]

over a maximum of 30 hops:


  1     1 ms    <1 ms    <1 ms  192.168.1.1

  2    54 ms    51 ms    55 ms  210-55-69-152.jetstream.southnet.co.nz [210.55.69.152]

  3     *        *       53 ms  mdr-ip03e-2-1-0.akbr4.global-gateway.net.nz [202.50.236.110]

  4    54 ms    54 ms    70 ms  ge6-3-4-42.akbr4.global-gateway.net.nz [202.50.236.109]

  5    52 ms    55 ms    51 ms  so1-1-1.tkbr9.global-gateway.net.nz [203.96.120.194]

  6   180 ms   208 ms   177 ms  so0-1-0.labr5.global-gateway.net.nz [202.50.232.26]

  7   211 ms   209 ms   208 ms  so-0-0-0.lebr6.global-gateway.net.nz [203.96.120.102]

  8   178 ms   208 ms   178 ms  12.86.75.17

  9   180 ms   212 ms   181 ms  tbr2.la2ca.ip.att.net [12.122.104.102]

 10   180 ms   177 ms   181 ms  ggr2.la2ca.ip.att.net [12.123.222.37]

 11   179 ms   209 ms   212 ms  ar2-a300s2.wswdc.ip.att.net [192.205.34.14]

 12   277 ms   244 ms     *     dls-bb1-link.telia.net [213.248.80.14]

 13   288 ms   248 ms   244 ms  atl-bb1-link.telia.net [213.248.80.145]

 14   325 ms   310 ms   280 ms  ash-bb1-link.telia.net [213.248.80.141]

 15     *      324 ms   323 ms  prs-bb1-link.telia.net [80.91.251.99]

 16   324 ms   386 ms   323 ms  prs-b4-link.telia.net [80.91.251.112]

 17   356 ms   323 ms   355 ms  prs-nant-ks51-geth0-2.telia.net [213.248.98.78]

 18     *        *        *     Request timed out.

......




rscole86
4973 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #121543 6-Apr-2008 16:20
Send private message

Singer, I do not really see any problems there, except for overseas where you have really high pings.
Unless that always happens at point 3 every single time I do not think you can blame that. Also Telecom have already advised their Go Large customers that that particulary plan does have issues and they may be better off on a new plan.

Singer
3 posts

Wannabe Geek


  #121553 6-Apr-2008 16:58
Send private message

Line 3 is a constant problem ... but it's line 6 and 7 where it really starts. I've compared it to others playing WoW.

This is just one game I know .... our major prob is the PPP constantly dropping out. Its been in and out all day for weeks now.

Any ideas?



cokemaster
Exited
4927 posts

Uber Geek

Retired Mod
Trusted
Lifetime subscriber

  #121561 6-Apr-2008 17:19
Send private message

I think that this is all off topic. The post was very explict - is anyone experiencing issues in Wellington CBD.

Last time I checked, Auckland was not in Wellington CBD.

If you want to discuss this further, please create a new thread.




webhosting

Loose lips may sink ships - Be smart - Don't post internal/commercially sensitive or confidential information!


PenultimateHop
637 posts

Ultimate Geek

Trusted

  #121607 6-Apr-2008 19:43
Send private message

Singer: Line 3 is a constant problem ... but it's line 6 and 7 where it really starts. I've compared it to others playing WoW.
The router in line 3 polices control plane traffic - it will discard packets beyond a certain rate.  As the loss doesn't continue at hop 4, it's not a problem with that router's forwarding capacity.

Singer
3 posts

Wannabe Geek


  #121819 7-Apr-2008 16:20
Send private message

cokemaster: I think that this is all off topic. The post was very explict - is anyone experiencing issues in Wellington CBD.

Last time I checked, Auckland was not in Wellington CBD.

If you want to discuss this further, please create a new thread.


Geez! Sorry ... I thought it might have been a New Zealand wide Xtra problem ...not just welly.

And yes! I do realise Auckland is not part of Wellington! If this is the response to be expected here rather than a polite "use a new thread" suggestion I think I'll go elsewhere.

freitasm
BDFL - Memuneh
79250 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

#121838 7-Apr-2008 16:44
Send private message

I understand it would be worth checking if it was a NZ wide problem. Ideally you should just post something like "I have problems with disconnections, is that what you are seeing?" and if the OP replies "no" then you create your new topic.

The reaon for that is because after six replies we are no closer to find if there was really a problem in Wellington...




Please support Geekzone by subscribing, or using one of our referral links: Samsung | AliExpress | Wise | Sharesies | Hatch | GoodSyncBackblaze backup


 
 
 

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.
ddsmash

2 posts

Wannabe Geek


#122515 10-Apr-2008 12:51
Send private message

I cant believe it, but i still havnt got a straight answer,let me repat myself,Is Any One Having Issues In The Wellington CBD with xtra,let me clarify something,last week there were isues with citylink-xtra connection in the wellington CBD,Now if that is you please let me know.Im talking about 20 differnt companies were effected,if that is you ,please let me know,as i have a better solution.


Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.