Hi, I know this is another "I've got a speed problem post", but seeking advice from the pros. I've got a ADSL connection in my house which I've had with Spark for over 10years. I have a master filter installed by coffee baron a few years ago. My connection speed has always been a consistent 10mb for years but I've come back from holiday and seen that my connection was reset 3 days ago and now I can't connect faster than 1.9mb. I have a historic print screen of my stats any the only real change is that line attenuation used to be (Up/Down) 17,9 / 32,5 . Thinking about going and buying a new modem tomorrow and not getting too much help from spark chat support apart from something must have changed. Any advise would be appreciated.
Stats from modem below:
DSL Connection
Link Information
Uptime: 0 days, 0:02:16
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 441 / 1.952
Data Transferred (Sent/Received) [kB/MB]: 977,54 / 8,52
Output Power (Up/Down) [dBm]: 12,4 / 18,4
Line Attenuation (Up/Down) [dB]: 28,2 / 39,5
SN Margin (Up/Down) [dB]: 12,0 / 12,0
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / BDCM
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 54
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0