New Fibre install. Slightly slow upstream

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DensitY

25 posts

Geek
+1 received by user: 1

# 207723 11-Jan-2017 10:46

Hi guys

Just got fibre all connected up, nice fast and speedy. except upstream seems to be capped at 14Mbit/sec instead of 20Mbit

https://www.speedtest.net/result/5955665296

I've done the old reboot router (HG659b), pc, and tried on another pc.. computers are all on Cat5e. I figure its a profile issue?

JamesN

77 posts

Master Geek
+1 received by user: 15

# 1701299 11-Jan-2017 11:05

You tried on a mobile or tablet connected via Wireless?

DensitY

25 posts

Geek
+1 received by user: 1

# 1701304 11-Jan-2017 11:09

Just gave that a try on my mobile phone connected via 5G, 20Mbit up... ok I need enlightenment on what is going on!

Edit:

so tried on two cabled computers, 14 up.. phone, wifi mac, 20 up. on VDSL before it got 27 up happily regardless, so not sure whats going on <_<

JamesN

77 posts

Master Geek
+1 received by user: 15

# 1701310 11-Jan-2017 11:27

Whats the LAN port speeds on the router and what Cat cables are you using?

DensitY

25 posts

Geek
+1 received by user: 1

# 1701313 11-Jan-2017 11:31

they report 1000Mbit (I get 100Mbit down no problem). Cat5e to one computer, Cat 6 to the other. Cat5e to the ONT of course.

I've tried shifting lan ports, different cables, rebooting computers and router. oddly still 14-15 upstream while devices on wifi get 20-21 still. and yeah on vdsl before it was happily going 27 up on lan cables. I'm going to directly cable the Mac and see if that changes anything on the mac.

sbiddle

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Uber Geek
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# 1701320 11-Jan-2017 11:36

DensitY:

Just gave that a try on my mobile phone connected via 5G, 20Mbit up... ok I need enlightenment on what is going on!

??? 5G?

DensitY

25 posts

Geek
+1 received by user: 1

# 1701325 11-Jan-2017 11:39

HG659b has 2.4ghz and 5ghz wifi options, I tested with Phone connected to 5ghz (5G)

So yeah grabbed mac which was on wifi, plugged into HG659b's lan ports with new Cat5e, 14-15mbit up, put it on wifi again, 20up. (its always getting a nice 103Mbit down regardless of option).

going to fiddle some more