Quick question on trying to fault find a "voice quality" issue on our new home Telecom lines.
Symptoms: When using both our phone lines (one of which has ADSL on) when talking to people they comment that they can barely hear you, yet we can hear them clear as day. When you lift the receiver there is no detectable noise at all. We are in semi rural and probably around 5km from the exchange. OUr ADSL is really good for the distance:
Statistics Downstream Upstream
Line Rate 2592 Kbps 160 Kbps
Attainable Line Rate 2848 Kbps 860 Kbps
Noise Margin 13.1 dB 24.0 dB
Line Attenuation 63.0 dB 31.5 dB
Output Power 18.1 dBm 7.1 dBm
Is it possible that my wiring (this is a new home with a Signet 8 port Phone module installed) is at fault or is there a line issue somewhere in between that can only affect "outgoing voice"? Im about to start trying to isolate it by checking wiring and also removing ADSL etc. Ive used a hot of phones (cordless, and fixed) and all the same. Tried various patch cables, different wall ports .. no luck.