Internet down

Forums › Spark New Zealand (including Skinny and BigPipe) › Internet down

keriboi

277 posts

Ultimate Geek
+1 received by user: 9

#211655 5-Apr-2017 16:19

Internet is down from Whangarei to Kerikeri since 3am. Anyone know why or when its likely to be up.

trig42

5889 posts

Uber Geek
+1 received by user: 2094

ID Verified

#1757171 5-Apr-2017 16:21

Possibly Rain related?

From Spark:

Wednesday 5th April, last updated @ 3:10 pm

LOSS OF INTERNET SERVICES IN NORTHLAND REGION, KAIKOHE AREA

We’re aware of an outage in the Northland Region, Kaikohe, Keri keri and Pahia area affecting Internet connections for some customers due to a fibre cut. Technical teams are actively investigating. Please check here for the latest updates. Sorry for any inconvenience.

Talkiet

4819 posts

Uber Geek
+1 received by user: 3934

Trusted

#1757172 5-Apr-2017 16:21

http://www.spark.co.nz/help/servicealert/broadbandservicealert

Wednesday 5th April, last updated @ 3:10 pm

LOSS OF INTERNET SERVICES IN NORTHLAND REGION, KAIKOHE AREA

We’re aware of an outage in the Northland Region, Kaikohe, Keri keri and Pahia area affecting Internet connections for some customers due to a fibre cut. Technical teams are actively investigating. Please check here for the latest updates. Sorry for any inconvenience.

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

hio77

'That VDSL Cat'
13036 posts

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Lizard Networks

Subscriber

#1757180 5-Apr-2017 16:26

This is quite a major fibre cut, it is being worked on but due to weather it is slow progress.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

BlueShift

1692 posts

Uber Geek
+1 received by user: 969

#1757189 5-Apr-2017 16:43

Rain fade on Sky, and spade fade on Spark. I forsee an uptick in the Northland birth rate in about 9 months...

keriboi

277 posts

Ultimate Geek
+1 received by user: 9

#1757210 5-Apr-2017 17:35

Why dont they put that info on the outages map or at least a link.

This is all it had

Internet outage

Location: Kerikeri

Status: Current

Customers in Kerikeri may be experiencing a loss of internet service. The outage started 5th Apr 2017 at 02:43. Our techs are working on it and we'll show a green icon on this map when it's back up and running