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438 posts

Ultimate Geek
+1 received by user: 9


# 212758 11-Apr-2017 13:22
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I have VDSL with Spark.

 

I have posted this topic in the Spark forum to hopefully get a reply from someone who can point me in the right direction, because I don't know whether to arrange (via Spark I assume) a Chorus Technician to check the line, wiring etc. or not. Note: I do have a master splitter.

 

Basically, on the 2 x Smart TV's, 1 MAC Laptop (Sierra) and a Windows 10 HO Laptop, every now and then I lose connection with the Internet.

 

Note: I am an amateur in networking.

 

I have googled as much as I can and switched on syslogging on my Synology NAS and on the Modem and Router.

 

The setup is as follows:

 

Spark (VDSL) -> Draytek Vigor 130 (Bridge Mode) [192.168.100.1] -> Edgerouter Lite 3 [192.168.1.1] -> Powerline (to other powerline devices).

 

At about 10:40pm last night it lost the internet connection. It took about 2 minutes to re-establish.

 

On the Vigor 130, the NAS recorded: [DSL] G.Vectoring Status: OFF

 

The Edgerouter Lite 3 recorded nothing.

 

The DS216Play NAS recorded: Failed to send email. (Failed to resolve host address.).

 

Note: I switched off informational messages from the Draytek Vigor 130, because they all seemed to be of the nature:

 

ADSL_Status:[Mode=8B States=SHOWTIME UpSpeed=7572000 DownSpeed=38451000 SNR=11 Atten=18 ]

 

(Note: It does say ADSL).





PC: HP ProBook 470G1 (Windows 10 Pro), Intel NUC7I5BNH (Windows 10 Home), Macbook Air (Mid 2013)
Net: Draytek Vigor 130 Modem (VDSL) in bridge mode to Ubiquiti Edgerouter Lite-3, 3 x Grandstream GWN7610 (Mesh)
Storage: Synology DS216play NAS, 2 x 6TB
Media: HDHomeRun Connect, 5 x Amazon FireTV, TiVo, Echo, Dot, Spot, Broadlink RM Pro+, Ambi Climate
TV: 2 x Samsung H6400 55" LED TV, Panasonic TH-P50G10Z 50" Plasma TV (Great picture, no smarts, just old), DMR-PWT530GZ Blu-ray Recorder (Rubbish!)
Mobile: Samsung Galaxy Note 5, Huawei P10 Lite
Wearable: Gear S3 Frontier


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712 posts

Ultimate Geek
+1 received by user: 272

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Spark NZ

  # 1761718 11-Apr-2017 15:02
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Are you losing VDSL signal or just the PPP layer?





My views are my own, and may not necessarily represent those of my employer.

3344 posts

Uber Geek
+1 received by user: 1089

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Vocus

  # 1761728 11-Apr-2017 15:24
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Get a master filter, or just have everything except the master socket removed from the house wiring.  Assuming this is a naked VDSL service?


 
 
 
 




438 posts

Ultimate Geek
+1 received by user: 9


  # 1761729 11-Apr-2017 15:30
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cbrpilot:

 

Are you losing VDSL signal or just the PPP layer?

 

 

Sorry I don't know or know how to check.





PC: HP ProBook 470G1 (Windows 10 Pro), Intel NUC7I5BNH (Windows 10 Home), Macbook Air (Mid 2013)
Net: Draytek Vigor 130 Modem (VDSL) in bridge mode to Ubiquiti Edgerouter Lite-3, 3 x Grandstream GWN7610 (Mesh)
Storage: Synology DS216play NAS, 2 x 6TB
Media: HDHomeRun Connect, 5 x Amazon FireTV, TiVo, Echo, Dot, Spot, Broadlink RM Pro+, Ambi Climate
TV: 2 x Samsung H6400 55" LED TV, Panasonic TH-P50G10Z 50" Plasma TV (Great picture, no smarts, just old), DMR-PWT530GZ Blu-ray Recorder (Rubbish!)
Mobile: Samsung Galaxy Note 5, Huawei P10 Lite
Wearable: Gear S3 Frontier




438 posts

Ultimate Geek
+1 received by user: 9


  # 1761730 11-Apr-2017 15:32
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ubergeeknz:

 

Get a master filter, or just have everything except the master socket removed from the house wiring.  Assuming this is a naked VDSL service?

 

 

As per my post 'I do have a master splitter.'

 

It is not naked VDSL (?), we have a landline.





PC: HP ProBook 470G1 (Windows 10 Pro), Intel NUC7I5BNH (Windows 10 Home), Macbook Air (Mid 2013)
Net: Draytek Vigor 130 Modem (VDSL) in bridge mode to Ubiquiti Edgerouter Lite-3, 3 x Grandstream GWN7610 (Mesh)
Storage: Synology DS216play NAS, 2 x 6TB
Media: HDHomeRun Connect, 5 x Amazon FireTV, TiVo, Echo, Dot, Spot, Broadlink RM Pro+, Ambi Climate
TV: 2 x Samsung H6400 55" LED TV, Panasonic TH-P50G10Z 50" Plasma TV (Great picture, no smarts, just old), DMR-PWT530GZ Blu-ray Recorder (Rubbish!)
Mobile: Samsung Galaxy Note 5, Huawei P10 Lite
Wearable: Gear S3 Frontier


3344 posts

Uber Geek
+1 received by user: 1089

Trusted
Vocus

  # 1761737 11-Apr-2017 15:52
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alisam:

 

As per my post 'I do have a master splitter.'

 

It is not naked VDSL (?), we have a landline.

 

 

Apologies I read it as "do not" for some reason

 

Do the disconnects relate at all to phone activity (ringing and/or off hook)?

 

In any case, I'd suggest raising it with Spark.




438 posts

Ultimate Geek
+1 received by user: 9


  # 1761753 11-Apr-2017 16:06
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ubergeeknz:

 

alisam:

 

As per my post 'I do have a master splitter.'

 

It is not naked VDSL (?), we have a landline.

 

 

Apologies I read it as "do not" for some reason

 

Do the disconnects relate at all to phone activity (ringing and/or off hook)?

 

In any case, I'd suggest raising it with Spark.

 

 

Totally unrelated.





PC: HP ProBook 470G1 (Windows 10 Pro), Intel NUC7I5BNH (Windows 10 Home), Macbook Air (Mid 2013)
Net: Draytek Vigor 130 Modem (VDSL) in bridge mode to Ubiquiti Edgerouter Lite-3, 3 x Grandstream GWN7610 (Mesh)
Storage: Synology DS216play NAS, 2 x 6TB
Media: HDHomeRun Connect, 5 x Amazon FireTV, TiVo, Echo, Dot, Spot, Broadlink RM Pro+, Ambi Climate
TV: 2 x Samsung H6400 55" LED TV, Panasonic TH-P50G10Z 50" Plasma TV (Great picture, no smarts, just old), DMR-PWT530GZ Blu-ray Recorder (Rubbish!)
Mobile: Samsung Galaxy Note 5, Huawei P10 Lite
Wearable: Gear S3 Frontier


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