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Forums › Spark New Zealand › HG659b not connecting ethernet devices


232 posts

Master Geek
+1 received by user: 5


Topic # 215019 8-Jun-2017 19:23
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Before I factory reset the thing has anyone hit this issue?

 

Two separate devices can't get an IP using any of the physical LAN ports. It appears to be connected on the router (ports lit up) but the router doesn't assign IP's nor allow fixed IP connections.Windows is just sitting there going 'identifying network' before giving up and defaulting to a 169.x.x.x address.

 

Everything was working fine up until the last half hour with no network changes. So far I've rebooted the router and done a bunch of things to the Windows PC's NIC (which I suspect isn't the problem as it's now got the latest drivers etc, and it's occurring on another device). Wifi works fine.

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768 posts

Ultimate Geek
+1 received by user: 247

Trusted

  Reply # 1796870 8-Jun-2017 19:36
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How many other devices are connected to it? Might be related to this thread: https://www.geekzone.co.nz/forums.asp?forumid=39&topicid=214828



232 posts

Master Geek
+1 received by user: 5


  Reply # 1796873 8-Jun-2017 19:38
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 There's a fair few devices that have registered against it over time, but <10 currently connected.

 
 
 
 


554 posts

Ultimate Geek
+1 received by user: 147


  Reply # 1796881 8-Jun-2017 19:45
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I have had weird issues on both the vodafone and spark versions.

 

One of them was a printing issue, power cycling would not resolve the issue but logging in to the GUI and restarting would.

 

Try restarting through the GUI.

 

Personally I would biff the HG659 and replace it with something better.

 

John




I know enough to be dangerous

3169 posts

Uber Geek
+1 received by user: 377


  Reply # 1796891 8-Jun-2017 20:05
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I've had one fail to connect via ethernet.

 

A full reset helped.

 

Check firmware while you're at it.



232 posts

Master Geek
+1 received by user: 5


  Reply # 1796925 8-Jun-2017 20:53
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Yep, had to factory reset the sucker. I did save the config from before but aside from a handful of port forwards and noip settings I just started fresh.

 

 

 

On the plus side it forced the mrs to figure out how to setup the wifi on the TV

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