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#215491 29-Jun-2017 17:26
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Hi

 

vague question does spark offer dial-up as a alternate internet service if your broadband is down? do they charge if you use the service?

 

i just tried with my regular spark login (fiber internet connection) and it successfully connected and was able to access the internet 

 

 

 

Thanks


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  #1809089 29-Jun-2017 17:40
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Spark will give you a data bundle on your mobile if your internet is down so this really isn't a thing anymore. Also, I'd say dialup will be painful to use.





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  #1809090 29-Jun-2017 17:42
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Not important anyway just wanted to hook my old pc up to the internet in the most appropriate way


 
 
 
 


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  #1809091 29-Jun-2017 17:45
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CNZ:

Not important anyway just wanted to hook my old pc up to the internet in the most appropriate way



Does your old pc have USB? Buy Wi-Fi dongle

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  #1809093 29-Jun-2017 17:49
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Its purely just to visit dial up the PC does have Ethernet but i was remember hearing something from someone awhile back saying spark told him while they fix his internet he can use dial-up for free 


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  #1809098 29-Jun-2017 18:15
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Perhaps it was just an arrangement made between the customer speaking to the helpdesk at the time?

 

 

I'm not aware of free use of dial-up internet on faults or in general with Spark. Previously Xtra Jetstream / Broadband came with a dial-up account that would be charged at $2.50/hr, that was back when they issued usernames by default. You need to have registered a username before logging on to the dial-up internet access service.

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  #1809120 29-Jun-2017 19:17
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Dialup is in a bit of a strange space.

For the most part customers will now be on the unlimited free dialup assuming they have a working bb connection.

Since dialup and ppp systems arent linked like they used to alot of those systems are somewhat untouched (remember the pld xdsl logins?)

For peace of mind you could check your myspark to ensure no charge has passed on.
Otherwise ask for dialup on the helpdesk and you will be routed to the team that has access to view billing for dial up (where your exact access can be confirmed)

All of the details here are likely to change off the back of the smx move, email account changes etc.





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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


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  #1809194 29-Jun-2017 20:21
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hio77: Dialup is in a bit of a strange space.

For the most part customers will now be on the unlimited free dialup assuming they have a working bb connection.

Since dialup and ppp systems arent linked like they used to alot of those systems are somewhat untouched (remember the pld xdsl logins?)

For peace of mind you could check your myspark to ensure no charge has passed on.
Otherwise ask for dialup on the helpdesk and you will be routed to the team that has access to view billing for dial up (where your exact access can be confirmed)

All of the details here are likely to change off the back of the smx move, email account changes etc.

 

 

 

OMG. Didn't even know dial-up service still exist. I thought they were gone years ago. Shops stop selling dial-up modems/ cards probably 7 - 8 years ago and I thought dial up were gone then.


 
 
 
 


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  #1809526 30-Jun-2017 12:24
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some people have no choice but to use dial up.
My sister was on dial up untill about 3 years back, no other usable, reasonable price
option at the time

A client of ours was on dial up untill late 2015 (in central Ak) , but that was his choice :-)


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  #1809569 30-Jun-2017 12:41
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1101:

some people have no choice but to use dial up.
My sister was on dial up untill about 3 years back, no other usable, reasonable price
option at the time

A client of ours was on dial up untill late 2015 (in central Ak) , but that was his choice :-)


As someone who has his hand in handling many of these caes it is hard for the customers.

I once had a case on my hands; customer used dialup through a power outage. Was ammazed to be having decent speeds.
Turned out for this poor customer at the time i had no reasonable coverage option within my belt. Their drop in speed was due to eletric fences being installed.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


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  #1809946 1-Jul-2017 07:25
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I have a suspicion that Dialup will be killed sometime soon as the hardware it's running on is getting rather old and creaky. Plus there are plenty of other options available today.




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  #1809968 1-Jul-2017 09:46
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I have a couple dozen dial-up cards if anyone wants them.

 

 





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  #1809992 1-Jul-2017 10:28
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BarTender: I have a suspicion that Dialup will be killed sometime soon as the hardware it's running on is getting rather old and creaky. Plus there are plenty of other options available today.

 

There are probably still a few rural customers using it though eh? (although I can't imagine we're talking hundreds and hundreds here).


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  #1810011 1-Jul-2017 11:14
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quickymart:

BarTender: I have a suspicion that Dialup will be killed sometime soon as the hardware it's running on is getting rather old and creaky. Plus there are plenty of other options available today.


There are probably still a few rural customers using it though eh? (although I can't imagine we're talking hundreds and hundreds here).


I'm sure there are a few. But the issue will be the backend hardware will be completely end of life including all the components that glue it back to the Internet over ATM and E1 services. It's those components that can't be sourced anymore and if they fall over there is no coming back.
I give it 6-12 months.




and


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  #1810025 1-Jul-2017 11:55
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Surely they could just reroute the access number to different hardware banks around the country.

 

 

Obviously not a growth area I would not blame them for pulling out just like they did with calling cards.

 

 


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  #1810028 1-Jul-2017 12:02

Slingshot dialup still works, none of the hardware supplying it is supported though so once the spares run out then its going to come to an abrupt stop. Same situation for the old TelstraClear platform, the hardware has been out of support for several years but as long as the spares stockpile is not covered in too much dust they can keep the service on.


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