Can't access www.avsfourm.com on Spark 1G Fibre

Forums › Spark New Zealand (including Skinny and BigPipe) › Can't access www.avsfourm.com on Spark 1G Fibre

Andreas

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#216665 6-Jul-2017 21:27

Hi,

I'm having an issue on my Spark Fibre connection in ChCh, it's an unlimited 1G connection, normally works great.

Sometime in the weekend or early this week, I can no longer access www.avsforum.com from home. It works fine from work, and fine from home if I VPN into work and route through there (Solarix fibre).

Tracert from Spark:

Tracing route to www.avsforum.com [173.192.76.217]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms [Redacted]
2 4 ms 1 ms 1 ms 222-152-100-1.jetstream.xtra.co.nz [222.152.100.1]
3 * * 16 ms mdr-ip24-int.msc.global-gateway.net.nz [122.56.116.6]
4 17 ms 17 ms 17 ms ae8-10.akbr6.global-gateway.net.nz [122.56.116.5]
5 23 ms 17 ms 17 ms ae2-6.tkbr12.global-gateway.net.nz [122.56.127.17]
6 40 ms 40 ms 40 ms 122.56.119.49
7 50 ms 41 ms 40 ms 122.56.119.86
8 40 ms 40 ms 40 ms as36351.nsw.ix.asn.au [218.100.52.100]
9 41 ms 40 ms 40 ms ae7.bbr01.eq01.syd02.networklayer.com [50.97.19.60]
10 179 ms 179 ms 181 ms ae3.bbr01.cs01.lax01.networklayer.com [50.97.19.192]
11 180 ms * * ae5.cbs01.cs01.lax01.networklayer.com [50.97.17.62]
12 212 ms * * ae0.cbs01.eq01.dal03.networklayer.com [50.97.17.81]
13 208 ms 209 ms 209 ms ae33.bbr01.eq01.dal03.networklayer.com [50.97.17.53]
14 209 ms 208 ms 210 ms ae5.dar01.dal05.networklayer.com [173.192.18.215]
15 210 ms 293 ms 214 ms po1.fcr03.sr03.dal05.networklayer.com [173.192.118.143]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * ^C

Never quite get there, after VPN in to work, the web site and trace route works fine:

Tracing route to www.avsforum.com [173.192.76.217]
over a maximum of 30 hops:

1 * * * Request timed out.
2 34 ms 34 ms 34 ms [Redacted]
3 35 ms 35 ms 35 ms 120.136.48.101
4 76 ms 76 ms 76 ms as23838.nsw.ix.asn.au [218.100.52.194]
5 77 ms 76 ms 76 ms as36351.nsw.ix.asn.au [218.100.52.100]
6 77 ms 76 ms 76 ms ae7.bbr01.eq01.syd02.networklayer.com [50.97.19.60]
7 194 ms 195 ms 195 ms ae3.bbr01.cs01.lax01.networklayer.com [50.97.19.192]
8 197 ms 196 ms * ae5.cbs01.cs01.lax01.networklayer.com [50.97.17.62]
9 * 225 ms * ae0.cbs01.eq01.dal03.networklayer.com [50.97.17.81]
10 223 ms 227 ms 224 ms ae33.bbr01.eq01.dal03.networklayer.com [50.97.17.53]
11 223 ms 223 ms 223 ms ae5.dar01.dal05.networklayer.com [173.192.18.215]
12 223 ms 223 ms 223 ms po1.fcr03.sr03.dal05.networklayer.com [173.192.118.143]
13 224 ms 223 ms 222 ms d9.4c.c0ad.ip4.static.sl-reverse.com [173.192.76.217]

Any ideas what is going on? The rest of the internet seems fine, I have the same issue from windows & iphone, even running a tracert on the mikrotik router give the same result.

Thanks,

Andreas

yitz

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#1814167 6-Jul-2017 21:54

Perhaps you've been IP blocked from the site.

Stu

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#1814176 6-Jul-2017 22:13

Just tried from here. Also unable to access it. Spark fibre Auckland.

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

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davidcole

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#1814201 6-Jul-2017 22:48

I can. Spark 100 Wellington

Previously known as psycik

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djtOtago

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#1814203 6-Jul-2017 23:02

I can. Spark fiber Dunedin, and on Slingshot fibre.

CodeSourcerer

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#1814205 6-Jul-2017 23:19

I cannot. Spark fibre Kapiti.

rugrat

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#1814211 7-Jul-2017 01:34

I cannot Spark fibre Christchurch. 100/20

If I put in googles DNS still can't access it, but can through VPN.

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Batman

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#1814230 7-Jul-2017 07:38

spark fibre dunedin - fine

Talkiet

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#1814265 7-Jul-2017 10:02

I'm on Spark Fibre Max in CHch and I can access it... That said it does sound like there's an issue. Could those affected please PM me the following.

- Your public IP address

- Whether its dynamic or static

- What your networking looks like (What router,? are you bridging? Do you have a separate FW as well? What DNS servers are you using? etc)

- output of tracert www.avsforum.com

- Comment on when you noticed it, and whether it's been on and off, or is reliably (every single time) not working.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

Stu

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#1815629 7-Jul-2017 18:48

Would people please PM the details to @Talkiet, as requested. Never post your IP publicly.

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

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old3eyes

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#1815773 8-Jul-2017 09:41

There was an issue earlier this week as I hadn't been able to access for several days but after a quick post to their Facebook page it came right again and still working as I post.. It was almost like a geoblock as I could access them with a US VPN.

Regards,

Old3eyes

Talkiet

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#1815777 8-Jul-2017 10:11

Thanks for the messages guys... I'll pass them on to someone who can check the routing but at this stage it appears to be something outside our network - like old3eyes reported above. I'll let you know if I find anything specific.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

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Andreas

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#1815836 8-Jul-2017 12:37

Thanks guys, seems resolved now, block at their end perhaps?

Talkiet

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#1815948 8-Jul-2017 17:10

I had someone in our international team look at this and there's nothing on our end... He thought it was likely some blacklisting on their end for some reason (not saying you guys have been bad, they seem to be pretty generous with their IP bans - this wouldn't be the first time I have heard of that forum blocking significant prefixes...

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.