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glennb

8 posts

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#21773 6-May-2008 17:27
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I gues I'm reserecting the following topic

My Illusions of Number Portability...

I called Telecom on 123 today and asked if Telcom could use the NP process to "port" a number from one exhange to another (within the same local calling area).

My angle on this question was that I wanted to re-assign my current landline in the Titahi Bay exchange with a number at the Whitby exchange. Currently the Whitby number is CustomerLink'd to the Titahi Bay number and costing me $22.50 per month plus 5c per minute. This cost is on top of the cost of the Titahi Bay line.

After speaking to the next level of support the 123 guy said that they could not do it. I asked whether there was a marketing reason or a technical reason why he couldn't do it and he said he didn't know and he was just told they could not do it. I noted an infliction of tension in his voice and didn't push further.

The ironic point here is this:
If I changed telcos to (eg) TelstraClear, it would be possible for TelstraClear to port the Whitby number to the Titahi Bay line and I'd be $22.50 (+ 5c per minute) better off every month (assuming all other service costs being equal).

Why do I have to change telcos for this to happen ?

I do undestand that my angle here was not the reason NP was implemented. I know NP was implemented to allow numbers to be ported between telcos as along as the original number and the destination line are in the same local calling area.

FYI those outside Wgtn - Titahi Bay and Whitby are suburbs of Porirua.

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Bung
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  #129095 7-May-2008 12:23
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I've just asked a similar question about getting Caller Display without losing your number if you are in an exchange area served by both a  61K no Caller Display and a co-located  61E RLU that can do Caller Display. The note was blankness rather than tension.

LennonNZ
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  #129109 7-May-2008 13:01
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You could port your phone number X to a VOIP Provider.. Move house and then ask Telecom to port the number back and put it on your New Line .But they probably wouldn't do this either.  There is no technical reason for not being able to do it.. Just business rules. Or you could just stay with a VOIP Provider and get Naked DSL

Thanks

 
 
 
 


glennb

8 posts

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  #129117 7-May-2008 13:27
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I'm planning to move across to the Hutt Valley in the next few months - to an area where TelstraClear have laid their cable.

So I'm thinking as part of the move, I'll change telcos to TelstraClear and at the same time port the Whitby number to the new Hutt Valley address (still in the Wgtn local calling area).

tonyhughes
Hawkes Bay
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  #129118 7-May-2008 13:29
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Number portability is not portability in the sense of physically moving your number around the country.
It is portability between carriers.

Pretty much all telcos have some rules in place for marketing and/or technical reasons that make no sense to
customers.

I accept you have situation that is not ideal, but the "Number portability" is not going to be of any help to you to solve it, whilst staying a Telecom customer.







RedJungle
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  #129121 7-May-2008 14:11
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I had this same problem when we moved suburbs within Hawke's Bay. Like you, I was throwing away around $35/mo just for forward the number at the exchange. Xnet's VFX took care of it for me though! no problem porting over there.




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PenultimateHop
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  #129164 7-May-2008 16:01
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LennonNZ: There is no technical reason for not being able to do it.. Just business rules.

The statement above is incorrect. There are technical limits that restrict TNZ's capability to port within their network.

glennb

8 posts

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  #129168 7-May-2008 16:18
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PenultimateHop:
LennonNZ: There is no technical reason for not being able to do it.. Just business rules.

The statement above is incorrect. There are technical limits that restrict TNZ's capability to port within their network.


thanks for that, but ...

1) does that same technical limit prevent another provider (TelstraClear) porting that number to any other landline within the local calling area (ie different exchange).

2) The number I want to port is currently CustomerLink'd (ie exists only in the exchange). Does that fact prevent TelstraClear porting the number to one of their landlines ? or is there a technical requirement for a number to be directly attached to a landline before it can be "moved" using NP from TNZ to TelstraClear ?

 
 
 
 


PenultimateHop
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  #129203 7-May-2008 18:47
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glennb: 1) does that same technical limit prevent another provider (TelstraClear) porting that number to any other landline within the local calling area (ie different exchange).
As long as it's the same LCA there's nothing preventing an out-port.  Whether TCL can accept an in-port, I don't know -- but I don't see why they wouldn't.
glennb: 2) The number I want to port is currently CustomerLink'd (ie exists only in the exchange). Does that fact prevent TelstraClear porting the number to one of their landlines ? or is there a technical requirement for a number to be directly attached to a landline before it can be "moved" using NP from TNZ to TelstraClear ?
I don't believe so, but other people who have ported their numbers (including from CustomerLink) may be able to state with more authority.

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