Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Starkey

67 posts

Master Geek


#217901 17-Jul-2017 19:48
Send private message

Im in the Hawkes Bay we had some bad weather end of last week,noticed during the weekend and upto today my net keeps dropping my DSL light goes off and then comes back after 30 odd secs ive dropped atleast 7 times since 5pm ive checked changed filters etc turned modem on and off it does it randomly so its hard to set a pattern to it.

 

 

Modem is a standard Spark Huawei HG630b naked VDSL line ive also noticed when it drops sometimes the line speed is completely different my last drop.

 

 

Napier to Hastings speed test

 

http://www.speedtest.net/result/6461338604.png

 

 

Line standard VDSL2

 

Downstream line rate (kbit/s) 10431

 

Upstream line rate (kbit/s) 865

 

Downstream SNR (dB) 13.4

 

Upstream SNR (dB) 9.2

 

Downstream line attenuation (dB) 23.2

 

Upstream line attenuation (dB) 20.9

 

Downstream output power (dBmV) 18.7

 

Upstream output power (dBmV) 7.1

 

Downstream CRC 8

 

Upstream CRC 1538

 

Downstream FEC 148

 

Upstream FEC 6553

 

 

 

 

 

 


Create new topic
RunningMan
8953 posts

Uber Geek


  #1824027 17-Jul-2017 19:51
Send private message

This has @hio77 written all over it;-)




hio77
12999 posts

Uber Geek

ID Verified
Trusted
Lizard Networks

  #1824030 17-Jul-2017 19:56
Send private message

RunningMan:

 

This has hio77 written all over it;-)

 

 

Indeed it does.

 

 

 

Likely your looking at a wet line, corroded link or loose joint.

 

As a real quick test, if you have a Landline phone laying around, plug it in and see what the dailtone is like - Spark naked lines are technically toll-bared phonelines. 

 

 

 

@starkey sounds like you have done a fair bit of troubleshooting there.

 

If you have spoken to the helpdesk, DM me your Ticket number.

 

 

 

I'm happy to have a look directly, this will likely be Lower priority than my usual job for obvious reasons though, DM me your line number preferably and contact details, i'll see if i can't lock down some key figures for action while i'm waking up :)





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


Starkey

67 posts

Master Geek


  #1824036 17-Jul-2017 20:06
Send private message

Ok cool sent ya my details

 

 

About the line it is kinda crackly but its always been like that

 

 

 

Taken just now speed is full speed now

 

 

http://www.speedtest.net/result/6461391287.png

 

 

Line standard VDSL2

 

Downstream line rate (kbit/s) 34264

 

Upstream line rate (kbit/s) 7081

 

Downstream SNR (dB) 11.6

 

Upstream SNR (dB) 5.7

 

Downstream line attenuation (dB) 19.4

 

Upstream line attenuation (dB) 10.4

 

Downstream output power (dBmV) 14.5

 

Upstream output power (dBmV) 6.7

 

Downstream CRC 0

 

Upstream CRC 1

 

Downstream FEC 3

 

Upstream FEC 162

 

 

So yeah i think its line related like you mentioned

 

 

 

 




hio77
12999 posts

Uber Geek

ID Verified
Trusted
Lizard Networks

  #1824042 17-Jul-2017 20:23
Send private message

 Scratch noise aligns perfectly with a contact.. varying noise quite clearly based on the movement of your attainables, once again typical of this sorta fault.

 

 

 

instantly jumps to a likely treatment :)

 

Gotta love being able to profile a fault in seconds...





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


Starkey

67 posts

Master Geek


  #1824044 17-Jul-2017 20:29
Send private message

Well im glad someones onto it lol

hio77
12999 posts

Uber Geek

ID Verified
Trusted
Lizard Networks

  #1824047 17-Jul-2017 20:36
Send private message

Starkey: Well im glad someones onto it lol

 

All part of what Sparks Proactive Assurance team is up to... I for one am excited for what the future holds, Proactively handling of faults is just the tip of the iceberg.

 

While i may fire out the logic off the back of my hand a insane amount of research goes into it!





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.