While I was waiting for UFB at my new place, I jumped onboard with Skinny's 4G internet for a few weeks. I didn't pay attention and realise it auto renewed, and got an email the other night saying I'd been charged another $52 bucks. I emailed them saying "My bad, I stuffed up, any chance of a refund?". They not only responded promptly, but they happily refunded me. Kudos to them, was bloody great service and made my day.