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Topic # 223692 13-Oct-2017 02:51
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I have a new IPhone SE and cannot send or receive MMS.
Yesterday I was in our local Spark store for help and the assistant and I were able to send an MMS back and forth to each other no problem.
I leave the store and try to send a MMS to my daughter but she does not receive it. (Phone goes through the sending process) Nor do I receive a MMS from her. She is able to send MMS to others.
I try another number but same result, not received.
Can someone advise please?
Thanks,
Ken

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  Reply # 1882743 13-Oct-2017 06:40
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1) Most important does your handset advise ' message sent ' when sending a MMS to your daughter?

 

2) Why not use WhatsApp? 

 

Linux

 

 





Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1883029 13-Oct-2017 14:58
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Are you send iPhone to iPhone or iPhone to android? If iPhone to android you need 50c on account to send mms. iPhone to iPhone is imassage, so just need data for it to work.

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  Reply # 1883034 13-Oct-2017 15:11
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While in the store were you using the carrier MMS or iMessage?  Is the MMS setting turned on in settings > messages?

 

 

 

  





Always be yourself, unless you can be Batman, then always be the Batman



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  Reply # 1883037 13-Oct-2017 15:13
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I think cellular data needs to be turned on too


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  Reply # 1883038 13-Oct-2017 15:13
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I'm surprised people still use MMS.

 

Not really answering your question, but whats app is a good way to send "MM"


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  Reply # 1883100 13-Oct-2017 17:17
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Batman:

 

I'm surprised people still use MMS.

 

Not really answering your question, but whats app is a good way to send "MM"

 

 

If someone doesn't have data enabled on their phone while away from home, then it is common. Lots of  people especially thos eon prepay, use their phones on wifi most of the time and rarely use mobile data.

 

I would suggest the OP turns off mobile data and wifi, and then try testing to see if MMS is working


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  Reply # 1883103 13-Oct-2017 17:31
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That's helpful turn off mobile data and test

Don't do this as MMS / PXT has to use mobile data end of story

Linux




Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1883112 13-Oct-2017 18:34
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Linux: That's helpful turn off mobile data and test

Don't do this as MMS / PXT has to use mobile data end of story

Linux

 

It has to use some form of data if you're using iMessage. But don't true MMSs get sent as a fixed charge not using casual or plan data? So if they were to MMS a non-Apple device they would it be delivered but with an MMS charge against their account? (I'm kind of thinking aloud here - I haven't sent an MMS in many years. I send Viber, WhatsApp, SIGNAL, LINE, WeChat etc. on a daily basis using my pre-paid plan data though).

 

Do any of the telcos have a plan that includes MMS?


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  Reply # 1883115 13-Oct-2017 18:56
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cadman:. But don't true MMSs get sent as a fixed charge not using casual or plan data?

 

They may get charged that way, but as @Linux says, they require data on to transit the network.


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  Reply # 1883116 13-Oct-2017 19:02
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MMS / PXT uses SMS and mobile data to work

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Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1883119 13-Oct-2017 19:25
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maybe ios doesn't allow MMS?


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  Reply # 1883122 13-Oct-2017 19:29
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Batman:

maybe ios doesn't allow MMS?



Yes it does

Linux




Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1883178 13-Oct-2017 21:51
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Linux:
Batman:

 

maybe ios doesn't allow MMS?

 



Yes it does

Linux

 

Yes - I think I got stung back sending an MMS to a non-Apple user.


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