Unlimited mobile plan & shared hotspot data

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Erayd

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Topic # 225865 8-Dec-2017 12:51

I have the unlimited mobile plan with the 10GB hotspot extra, and would really like to be able to use the hotspot data via a dedicated hotspot device with a better antenna. Is there any chance Spark might add the ability to do this?

Before I was on the unlimited plan I had the hotspot SIM added to my main plan as a data sharer, but unfortunately it seems that the unlimited plan does not currently allow more than one SIM.

Erayd

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Reply # 1915263 8-Dec-2017 12:52

For clarification in case this makes a difference - this is a business account.

Linux

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Reply # 1915273 8-Dec-2017 13:02

Staff from the Telco's can't talk about future plans or changes until it's public information and generally up on the website

Linux

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hio77

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Reply # 1915277 8-Dec-2017 13:11

What your asking for is a Share plan.

Currently Share plans are not supported on the Unlimited service.

You can switch out to the 7.5GB plan for the same price, this may not suite you though.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Erayd

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Reply # 1915282 8-Dec-2017 13:16

The 7.5 share plan is the one I just switched away from. I'm not complaining - I knew before I committed to the change that I'd lose the separate hotspot connection, but decided that the higher data cap was worth the inconvenience.

Thanks both of you for your replies - both make sense.

Being unable to disclose plans in the pipeline seems reasonable - however in case such a plan is *not* in the pipeline, is there somewhere I can submit some customer feedback requesting for this capability to be added, without waiting on hold for ages?

sbiddle

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Reply # 1915284 8-Dec-2017 13:19

One person supports this post

I'm not sure any telco would ever add a shared plan feature to an unlimited plan. It just doesn't make sense.

Erayd

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Reply # 1915287 8-Dec-2017 13:23

@sbiddle I'm not wanting to share the unlimited portion of the plan; I'm wanting to share the 10GB capped hotspot extra. No material difference in usage, it just means I can use a dedicated device with an external antenna port in a location with poor coverage, rather than having to leave my phone on the upstairs roof in order to to get a signal.