Unlimited mobile plan & shared hotspot data

Forums › Spark New Zealand › Unlimited mobile plan & shared hotspot data

Erayd

8 posts

Wannabe Geek

#225865 8-Dec-2017 12:51

I have the unlimited mobile plan with the 10GB hotspot extra, and would really like to be able to use the hotspot data via a dedicated hotspot device with a better antenna. Is there any chance Spark might add the ability to do this?

Before I was on the unlimited plan I had the hotspot SIM added to my main plan as a data sharer, but unfortunately it seems that the unlimited plan does not currently allow more than one SIM.

Erayd

8 posts

Wannabe Geek

#1915263 8-Dec-2017 12:52

For clarification in case this makes a difference - this is a business account.

Linux

5998 posts

Uber Geek

Trusted

Lifetime subscriber

#1915273 8-Dec-2017 13:02

Staff from the Telco's can't talk about future plans or changes until it's public information and generally up on the website

Linux

hio77

'That VDSL Cat'
11875 posts

Uber Geek

Trusted

Spark

Subscriber

#1915277 8-Dec-2017 13:11

What your asking for is a Share plan.

Currently Share plans are not supported on the Unlimited service.

You can switch out to the 7.5GB plan for the same price, this may not suite you though.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Erayd

8 posts

Wannabe Geek

#1915282 8-Dec-2017 13:16

The 7.5 share plan is the one I just switched away from. I'm not complaining - I knew before I committed to the change that I'd lose the separate hotspot connection, but decided that the higher data cap was worth the inconvenience.

Thanks both of you for your replies - both make sense.

Being unable to disclose plans in the pipeline seems reasonable - however in case such a plan is *not* in the pipeline, is there somewhere I can submit some customer feedback requesting for this capability to be added, without waiting on hold for ages?

sbiddle

28790 posts

Uber Geek

Moderator

Trusted

Biddle Corp

Lifetime subscriber

#1915284 8-Dec-2017 13:19

One person supports this post

I'm not sure any telco would ever add a shared plan feature to an unlimited plan. It just doesn't make sense.

Erayd

8 posts

Wannabe Geek

#1915287 8-Dec-2017 13:23

@sbiddle I'm not wanting to share the unlimited portion of the plan; I'm wanting to share the 10GB capped hotspot extra. No material difference in usage, it just means I can use a dedicated device with an external antenna port in a location with poor coverage, rather than having to leave my phone on the upstairs roof in order to to get a signal.