Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › Spark New Zealand (including Skinny and BigPipe) › Your Telecom username and password problems
freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

#23020 15-Jun-2008 16:41
Send private message

I have my personal accounts on Telecom Your Telecom service and have been using for a few months now. Today I can't login and it says the account doesn't exist.

Is anyone else having the same problems?




Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 

Create new topic
GEOMAX
450 posts

Ultimate Geek
+1 received by user: 11


  #138198 15-Jun-2008 16:53
Send private message


I just signed in with no problems. Is your bill being made up today? I have had trouble signing in in the past when they are processing my monthly account. dheers George



freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #138199 15-Jun-2008 16:54
Send private message

No, not today - it was last week, received the email and paid on-line.

I need to check my account number but can't access the service. It's ok to access my business account though.




Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 

n00dy
482 posts

Ultimate Geek
+1 received by user: 3

Lifetime subscriber

  #138204 15-Jun-2008 17:15
Send private message

there appeared to be a couple of problems from Friday through to Sunday morning, dont know what it was but is caused spasmodic problems across a few different platforms. Seems all fixed now



Wills1
710 posts

Ultimate Geek
+1 received by user: 17


  #138214 15-Jun-2008 17:42
Send private message

I had the same problem this morning checking the usage meter,
Seems all fixed now though

tonyhughes
Hawkes Bay
8476 posts

Uber Geek
+1 received by user: 6

Retired Mod
Trusted
Lifetime subscriber

  #138241 15-Jun-2008 20:08
Send private message

I couldnt log in to usagemeter yesterday, will try now..







freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

#138242 15-Jun-2008 20:12
Send private message

No, I still can't login.




Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 

 
 
 
 

Shop now for Lego sets and other gifts (affiliate link).
tonyhughes
Hawkes Bay
8476 posts

Uber Geek
+1 received by user: 6

Retired Mod
Trusted
Lifetime subscriber

  #138243 15-Jun-2008 20:31
Send private message

I can login just fine. http://www.xtra.co.nz/usagemeter despite it saying do not NOT use .xadsl I have to put that on to log in....







freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #138244 15-Jun-2008 20:32
Send private message

Ok, so it looks it's only "Your Telecom" and only my account?

Arghh. Have to call them tomorrow.




Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 

PhoneChick
28 posts

Geek

Trusted

  #138347 16-Jun-2008 12:51
Send private message

I could check my usage meter but couldn't sign in to your Telecom, Friday, Saturday and Sunday and still can't get in today... weird!

freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

#138349 16-Jun-2008 12:53
Send private message

It is working again for me now.

Obviously the message Telecom's systems are sending out shouldn't be "you entered an incorrect password" or "your user name doesn't exist".

They should have better checks in place and send out something like "Sorry we can't check your user name or password now. Nothing wrong with you, it is just our systems having a small problem"




Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies 

 

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

 

gulfa
321 posts

Ultimate Geek
+1 received by user: 128
Inactive user


  #138478 16-Jun-2008 17:51
Send private message

I have calltracking in place but it hasnt worked for the last few days, it now allow direct dialling(tolls) without pins.Contacted Telecom they told me I had disconnected on Sunday. Told them I wanted it restored and they had all the details including mail they had sent within the last month of changed details.  They claim they dont keep records.  I have never heard so much BS Intend to change phone and broadband.

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.








RSS feeds
Main feed
Forums feed
Copyright
©2002-2026 Geekzone®
Site features
Geekzone BI dashboard
Geekzone Badges
Geekzone Status Page

 

Site Information
Subscribe to Geekzone
Privacy Statement
Forum Usage Guidelines (FUG)
Advertising
Trademark and copyright