Gaming performance during peak hours? Spark vs Server?

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Batman

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#230275 16-Feb-2018 13:02

Hi Spark, I'm having issues with lag during gaming during peak hours. Literally find the nearest server and lag like crazy. Only during peak hours.

On giga fibre in Dunedin, top of the line Asus modem ethernet, ping to AKL 2ms @ 950 Mbps down and 450Mbps up.

Ping to game server 45ms (nearest server, Australia), transfer speed to server around 400Mbps.

System SIM lag is about 5ms, monitor (philips, claimed 4ms in "game mode", 16ms in non game mode).

Thing is, no issue when not peak hours.

I recall in the ADSL days there is a setting at the ISP end that allows more error but better gaming performance, is there a similar ISP setting in Fibre?

Involuntary autocorrect in operation on mobile device. Apologies in advance.

kyhwana2

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#1959124 16-Feb-2018 13:16

Whats the latency you're getting during peak? The numbers you listed are normal?

hio77

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#1959129 16-Feb-2018 13:25

Interleavings isn't a thing for fibre.

Please provide further details to look into this, at the moment it's very antidocial of, at peak time i feel like i lag.

Personally i have noticed no issue on my Spark line.

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Jase2985

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#1960189 19-Feb-2018 10:09

2ms to Dunedin to Auckland? BS

its about 30ms from Auckland to sydney

cbrpilot

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#1960214 19-Feb-2018 10:54

I don't think you'll see a round trip time of DN->AKL->DN of less than 19ms - probably slightly higher.

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rscole86

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#1960221 19-Feb-2018 10:58

As mentioned, the ping you have mentioned seems OK.(Internationally, local seems to low)
I'm not sure why you've mentioned your monitor response times, they won't make any difference to your latency at different times of day.

What game are you playing? Which server?

Batman

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#1960287 19-Feb-2018 12:19

kyhwana2: Whats the latency you're getting during peak? The numbers you listed are normal?

All those numbers are unchanged peak and off peak, just the game stutters and lags.

Involuntary autocorrect in operation on mobile device. Apologies in advance.

Batman

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#1960289 19-Feb-2018 12:21

hio77:

Interleavings isn't a thing for fibre.

Please provide further details to look into this, at the moment it's very antidocial of, at peak time i feel like i lag.

Personally i have noticed no issue on my Spark line.

Hi yes I think what I was asking was is there interleaving on Fibre or something similar, that answers it.

It's weird because although connection speed is exactly the same, even things like youtube and stuff is noticeably slower to load during peak hours.

I don't think much can be changed here, also probably game server performance has a bit to do with it.

Involuntary autocorrect in operation on mobile device. Apologies in advance.

Batman

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#1960290 19-Feb-2018 12:22

Jase2985:

2ms to Dunedin to Auckland? BS

its about 30ms from Auckland to sydney

THat's what speedtest.net says, whether it's BS or not I don't know. Maybe I misread the server, maybe it's a Dunedin server it's testing on.

Involuntary autocorrect in operation on mobile device. Apologies in advance.

Batman

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#1960291 19-Feb-2018 12:22

cbrpilot:

I don't think you'll see a round trip time of DN->AKL->DN of less than 19ms - probably slightly higher.

Ok probably the speedtest was to Dunedin itself!

Involuntary autocorrect in operation on mobile device. Apologies in advance.

hio77

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#1960292 19-Feb-2018 12:23

Batman:

It's weird because although connection speed is exactly the same, even things like youtube and stuff is noticeably slower to load during peak hours.

I don't think much can be changed here, also probably game server performance has a bit to do with it.

Interesting.

DM me your details, i'll double check peak time load. almost certainly no load issues on this end but worth the quick check :)

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Batman

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#1960293 19-Feb-2018 12:24

rscole86: As mentioned, the ping you have mentioned seems OK.(Internationally, local seems to low)
I'm not sure why you've mentioned your monitor response times, they won't make any difference to your latency at different times of day.

What game are you playing? Which server?

Ok, as long as there's nothing that can be tweaked on the ISP side, I'm fine with that. I used to recall there was, and have been informed it was called interleaving.

I think it's a combination of fibre bandwidth sharing with my neighbours + game server performance. Star Wars Battlefront 2. "Australia" server, it doesn't say much more than that. Maybe it's the poor Australian broadband that's stuffing it up.

Involuntary autocorrect in operation on mobile device. Apologies in advance.

Batman

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#1960318 19-Feb-2018 12:42

hio77:

Batman:

It's weird because although connection speed is exactly the same, even things like youtube and stuff is noticeably slower to load during peak hours.

I don't think much can be changed here, also probably game server performance has a bit to do with it.

Interesting.

DM me your details, i'll double check peak time load. almost certainly no load issues on this end but worth the quick check :)

Hi thanks, I have. I am sure it can all be explained by server side bottlenecks, external to my connection with Spark.

Involuntary autocorrect in operation on mobile device. Apologies in advance.