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Meow
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Topic # 230631 5-Mar-2018 21:49
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Every single time I access the Spark website if I have not accessed it for a while I get "The connection has been reset" - after about 2secs the page suddenly loads.

 

This happened on BigPipe and now on 2degrees - I've tested both Chrome and Firefox on Linux and has been confirmed by a few of my friends also.

 

When tested via Curl:

 

BigPipe:
:~$ curl spark.co.nz
curl: (56) Recv failure: Connection reset by peer

Voyager:
:~ $ curl spark.co.nz
curl: (56) Recv failure: Connection reset by peer

Vultr - I decided to do a HTTPS connection:
:~$ curl https://spark.co.nz
curl: (35) Unknown SSL protocol error in connection to spark.co.nz:443

Amazon AWS - SSL again:
:~$ curl https://spark.co.nz
curl: (35) gnutls_handshake() failed: Error in the push function.

All succeed a connection on the 2nd attempt. I'm sure I'm not going crazy here...

Edit: Turns out I did a mass mention of several (inactive) people by posting the hostnames of these boxes... Sorry about that.





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  Reply # 1968561 5-Mar-2018 22:11
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This is what I get:

 

@praxis ~]$ curl https://spark.co.nz
curl: (35) OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to spark.co.nz:443

 

@praxis ~]$ curl wwww.spark.co.nz
curl: (6) Could not resolve host: wwww.spark.co.nz

 

Fedora 27 Linux kernel 4.15.6-300

 

It does succeed on a second attempt.

 

 


BDFL - Memuneh
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  Reply # 1968568 5-Mar-2018 22:20
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Been getting that for the last 2 or so months.

 

 

I thought it might be a DDoS protection browser/client validation cookie thing but I think it is lower at the IDS/firewall level.

 


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  Reply # 1968584 5-Mar-2018 22:43
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That's what I thought too. Some sort of protection mechanism. Certainly need it these days.


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  Reply # 1968585 5-Mar-2018 22:47
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I can confirm the same issue from Spark VDSL and mobile data


'That VDSL Cat'
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  Reply # 1968598 5-Mar-2018 23:07
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This still happening for you all?

 

 

 

Seems to be ok here...





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Meow
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  Reply # 1968609 5-Mar-2018 23:29
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hio77:

 

This still happening for you all?

 

Seems to be ok here...

 

You're on the Spark website even while you sleep so therefore you likely have not seen it :)

Confirmed it is still happening from whatever host I was SSH'd to now.

:~$ curl spark.co.nz
curl: (56) Recv failure: Connection reset by peer

 

Also, from Spark UFB just so I know it is happening to everyone:
US.v3.9.21# curl spark.co.nz
curl: (56) Recv failure: Connection reset by peer





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  Reply # 1968612 5-Mar-2018 23:38
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Tbh first time i saw the new site.....

Also found an error in it so that's reported.
Seems to be working when i curled from different nodes i had terminals open to. I didn't try too hard though. Didn't realize it was only on inital connect.

Suspect i may know root cause. Will speak to some folk tomorrow though...

In a browser i do get a http redirect on innital load that sometimes takes a second.




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Meow
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  Reply # 1968614 5-Mar-2018 23:47
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That is what I thought too - an HTTP redirect however it still occurs even while connecting via HTTPS the first time.





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  Reply # 1968617 5-Mar-2018 23:53
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Ooops got the command wrong

 

@praxis ~]$ curl spark.co.nz
curl: (56) Recv failure: Connection reset by peer

 

 

 

 

 

 


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  Reply # 1968620 6-Mar-2018 00:00
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https://www.ssllabs.com/ssltest/analyze.html?d=www.spark.co.nz&hideResults=on

 

The SSL config could be optimised a bit

 

- Forward secrecy ciphers should be preferred
- A number of the cipher suites can be removed while maintaining the same level of browser compatibility (e.g. remove all 3DES, and some of the RSA ciphers)
- Weak DH key exchange should be fixed

 

 


nas

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  Reply # 1968622 6-Mar-2018 00:20
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Been getting it for 2-3 months as well, Spark VDSL

 

sakura:~ $ curl spark.co.nz
curl: (56) Recv failure: Connection reset by peer


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  Reply # 1968628 6-Mar-2018 00:56
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C:\>wget spark.co.nz

 

--2018-03-06 00:50:41-- http://spark.co.nz/

 

Resolving spark.co.nz (spark.co.nz)... 146.171.248.36

 

Connecting to spark.co.nz (spark.co.nz)|146.171.248.36|:80... connected.

 

HTTP request sent, awaiting response... Read error (Unknown error) in headers.

 

Retrying.

 

 

--2018-03-06 00:50:43-- (try: 2) http://spark.co.nz/

 

Connecting to spark.co.nz (spark.co.nz)|146.171.248.36|:80... connected.

 

HTTP request sent, awaiting response... 301 Moved Permanently

 

Location: http://www.spark.co.nz/ [following]

 

--2018-03-06 00:50:43-- http://www.spark.co.nz/

 

Resolving www.spark.co.nz (www.spark.co.nz)... 146.171.248.36

 

Reusing existing connection to spark.co.nz:80.

 

HTTP request sent, awaiting response... 302 Found

 

Location: https://www.spark.co.nz/ [following]

 

--2018-03-06 00:50:43-- https://www.spark.co.nz/

 

Connecting to www.spark.co.nz (www.spark.co.nz)|146.171.248.36|:443... connected.

 

HTTP request sent, awaiting response... 200 OK

 

Length: 11605 (11K) [text/html]

 

Saving to: 'index.html'

 

 

index.html 100%[=================================================>] 11.33K --.-KB/s in 0.08s

 

 

2018-03-06 00:50:43 (145 KB/s) - 'index.html' saved [93290]

 

 

 

Such verbose, very Windows :)

 

 

So the first connection seems to have a different IP TTL to the second every time, clearly they have some type of box out in front that is sending the TCP RST.

nas

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  Reply # 1968630 6-Mar-2018 01:11
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AWS Sydney for the lols

 

x:~# curl spark.co.nz
curl: (56) Recv failure: Connection reset by peer


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  Reply # 1968672 6-Mar-2018 08:37
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It started happening to me after I switched from Spark VDSL to Spark UFB. 





Amanon

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