Spark's Dual Number phone

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark's Dual Number phone

arcon

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#230669 7-Mar-2018 20:55

has anyone had Spark Dual Number before? I'm switching from a dual copper line to Dual Number over fibre landline. How do you tell who is calling for which number, do they have distinctive ring tones or something? I can't find any info from Spark on this.

hio77

'That VDSL Cat'
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Lizard Networks

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#1970898 7-Mar-2018 21:12

Are you currently using stepping or two separate physical lines?

If it's using stepping, that functionality is kinda... recreated. on fibre.

If it's two separate lines, it will come just like that. POTS1 and POTS2.

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Wheelbarrow01

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Chorus

#1971012 8-Mar-2018 08:01

If you have the "Connector Feature Pack" on your Spark fibre landline (an additional $10 a month), you get an additional dual number which has a distinctive ring. From memory when I had it, you can actually log into your MySpark account online and choose from a couple of different ring cadence options.

I also loved the simultaneous ring option - calls to your landline would also ring your Spark mobile at the same time. Whoever answers the call first (landline or mobile) gets to speak to the lucky caller, and there are no mobile/diversion charges for this service. Great if you are expecting a call at home but then have to go out unexpectedly.

See here for the full list of features that come with this pack.

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd

arcon

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#1971220 8-Mar-2018 14:14

Wheelbarrow01:

If you have the "Connector Feature Pack" on your Spark fibre landline (an additional $10 a month), you get an additional dual number which has a distinctive ring. From memory when I had it, you can actually log into your MySpark account online and choose from a couple of different ring cadence options.

Yes I have the Connector Pack. So POTS1 & 2 are irrelevant, i.e. you can't set up different rooms to receive different numbers?

Wheelbarrow01

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Chorus

#1971221 8-Mar-2018 14:17

arcon:

Wheelbarrow01:

If you have the "Connector Feature Pack" on your Spark fibre landline (an additional $10 a month), you get an additional dual number which has a distinctive ring. From memory when I had it, you can actually log into your MySpark account online and choose from a couple of different ring cadence options.

Yes I have the Connector Pack. So POTS1 & 2 are irrelevant, i.e. you can't set up different rooms to receive different numbers?

Correct - POTS2 would only be used if you had a second (and independent) line connected. Dual number just gives you two phone numbers which both ring on the same physical line.

The views expressed by me are not necessarily those of my employer Chorus NZ Ltd