Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


arcon

423 posts

Ultimate Geek


#230725 10-Mar-2018 11:03
Send private message

After finally getting FebireMax working over LAN, the speed is the next problem. 1ms ping & 460Mbps up is great, 120 down, worse than a cheaper package... is not great lol. 95% of Spark speed tests score like this, with only 1 or 2 hitting 900Mbps down. Where is the problem most likely to be?

 

EDIT: Forgot to mention I am using Spark's provided HG659b.


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
l43a2
1779 posts

Uber Geek

ID Verified
Trusted

  #1972265 10-Mar-2018 11:04
Send private message

what modem/router are you using








Linux
11424 posts

Uber Geek

Trusted
Lifetime subscriber

  #1972268 10-Mar-2018 11:15
Send private message

Sounds like an issue on your network more than Spark

Linux

richms
28176 posts

Uber Geek

Trusted
Lifetime subscriber

  #1972273 10-Mar-2018 11:36
Send private message

What network card you using?





Richard rich.ms



arcon

423 posts

Ultimate Geek


  #1972274 10-Mar-2018 11:37
Send private message

Linux: Sounds like an issue on your network more than Spark

Linux

 

As I was asking, what in particular with the network would most likely be? And what do you base that on? You sound like a troll tbh.

 

 


arcon

423 posts

Ultimate Geek


  #1972275 10-Mar-2018 11:39
Send private message

richms:

 

What network card you using?

 

 

Intel Ethernet Connection I218-V onboard, mobo is an Asus Z97-A 3.1.

 

 

 

 


richms
28176 posts

Uber Geek

Trusted
Lifetime subscriber

  #1972276 10-Mar-2018 11:44
Send private message

Ok, not going to be the issues I have seen with gaming nics and stupid QOS software then.





Richard rich.ms

cyril7
9058 posts

Uber Geek

ID Verified
Trusted
Subscriber

  #1972278 10-Mar-2018 11:47
Send private message

Have you tried to other Spark speedtest servers, ie Wgtn, maybe try some other test method, speedtest.net is not always an accurate indicator (although typically useful).

 

Cyril


  #1972381 10-Mar-2018 15:47
Send private message

use the windows 10 app and see what that gives you.

 

 

 

browsers are notorious for giving slow results


sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #1972408 10-Mar-2018 16:41
Send private message

arcon:

 

Linux: Sounds like an issue on your network more than Spark

Linux

 

As I was asking, what in particular with the network would most likely be? And what do you base that on? You sound like a troll tbh.

 

 

 

 

The comment can really be based on the fact in the case of 99% of people who come on here and post about the poor fibre speeds, it always ends up being the person's hardware, testing methodology or internal network. The odds of it being Spark are very minimal.

 

You haven't said whether you're using the speedtest app or browser, since the browser will very rarely deliver accurate results on a Gigabit connection.


Talkiet
4792 posts

Uber Geek

Trusted

  #1972512 10-Mar-2018 19:28
Send private message

As others have said, try the windows 10 app and try each of the spark servers. You can also try https://spark.speedtestcustom.com/ but ANYTHING using a browser is at the mercy of your browser, extensions, swap space, other tabs etc etc etc.

 

Although I cannot rule out a problem with the service, I can offer as fact that of the approx 15 FibreMax performance issues I have had escalated to me (after all the normal support channels have been unable to sort the issues), none of them were service issues. In every case they turned out to be customer network or PC issues. (There will no doubt be a first time)

 

Try the Windows 10 Ookla app and the link I give here on all three servers. Please post back what you get.

 

Cheers - N

 

 





Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.


arcon

423 posts

Ultimate Geek


  #1979347 18-Mar-2018 15:20
Send private message

Jase2985:

 

use the windows 10 app and see what that gives you.

 

 

 

browsers are notorious for giving slow results

 

 

 

 

I don't have Windows 10, what's the best way to test Windows 7?

 

 

 

 


OmniouS
423 posts

Ultimate Geek

Trusted
Lifetime subscriber

  #1979373 18-Mar-2018 16:16
Send private message

If you feel like clean-installing Windows 10, you can activate it with your Windows 7 key. Just make sure the SKUs match e.g. Install Home if you are currently running Win 7 Home.

 

Download the install media from https://www.microsoft.com/en-us/software-download/windows10

 

 

 

Do you have any other computers available to test?


Lorenceo
904 posts

Ultimate Geek

Trusted

  #1980410 20-Mar-2018 10:34
Send private message

Speedtest.net have a Windows 7 compatible version of their app: http://www.speedtest.net/apps/windows

 

It seems to work well, however I cannot comment on whether or not it reduces overhead when compared to a browser, as I've yet to try it on a fast connection. One thing to note: In order to scroll you have to drag the server list (phone port, anyone?).

 

Iperf is also nice.

 

Edit: It seems the dragging situation is due to my laptop's touchpad driver rather than the app. Scrolls as expected with a mouse.


hio77
12999 posts

Uber Geek

ID Verified
Trusted
Lizard Networks

  #1980425 20-Mar-2018 10:59
Send private message

Talkiet:

 

As others have said, try the windows 10 app and try each of the spark servers. You can also try https://spark.speedtestcustom.com/ but ANYTHING using a browser is at the mercy of your browser, extensions, swap space, other tabs etc etc etc.

 

Although I cannot rule out a problem with the service, I can offer as fact that of the approx 15 FibreMax performance issues I have had escalated to me (after all the normal support channels have been unable to sort the issues), none of them were service issues. In every case they turned out to be customer network or PC issues. (There will no doubt be a first time)

 

Try the Windows 10 Ookla app and the link I give here on all three servers. Please post back what you get.

 

Cheers - N

 

 

 

 

Will chime in here and confirm the above.

 

 

 

recently my teams took on a tone of these cases. out of a sizable amount, there was a single case where it was not related to a third party CPE or testing methology.

 

This was an issue leading back to a connector, affecting quite a range of customers. that LFC has since started looking at improving their detection.

 

 

 

 

 

The windows 7 app we have not put through the ringer enough to conclusively say it's the right option much like the windows 10 app, However fully expect the same outcome based off inital tests.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


arcon

423 posts

Ultimate Geek


  #1983027 25-Mar-2018 20:44
Send private message

my alienware laptop finally arrived with win10, tested on Ookla, average 860 down 430 up which is good.

 

 


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.