Moving landline number to VOIP

Forums › Spark New Zealand (including Skinny and BigPipe) › Moving landline number to VOIP

Yogi02

238 posts

Master Geek

#232260 7-Apr-2018 10:53

We are in the process of moving house down the road a wee bit.

We also are moving away from copper Spark plan to a Wireless Broadband 4G RBI plan with Spark.

On application we were told that we could take our home number (to VOIP) and initially declined but have since changed our mind on the homeline aspect as it leave our young 'uns with limited contactability.

Since been told that as we are moving to an area based in a neighbouring exchange (Himatangi to Rangiotu in Manawatu) that we can't keep our existing number.

My question is - Is this actually true anymore as I have previously moved house into another area (In a city) and been able to keep it?

TIA

chevrolux

4962 posts

Uber Geek
Inactive user

#1990953 7-Apr-2018 11:37

Yep that is correct assuming a POTS landline number.

I would suggest you ask Spark to provide voice via the 4G connection, they may be more lenient that way.

If not, port your Himatangi number to 2talk, and forward it to the Rangiotu number. You can also ask Spark to "customer link" it for you, but that is $20/month whereas with 2talk you will only pay $6.90.

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robjg63

3838 posts

Uber Geek

Subscriber

#1990961 7-Apr-2018 11:46

As far as I know you can port any number to VOIP - there should not be any issue with doing that.

Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

InstallerUFB

839 posts

Ultimate Geek

#1990969 7-Apr-2018 12:02

Himatangi to Rangiotu and number delivered via Copper (as per chevrolux) must change unless you want to pay for customer linked - (Even though theses two nominal exchange areas are right next door to each other they are physicaly switched differently with allocated number ranges)

Himatangi to Rangiotu and number delivered via 4G - you can keep your number - its just ported through your provider.

That is if you haven't already released your old number then it is probably too late. :-) as it will be gone. Providers and Network Operators still like to keep number ranges in some semblance of order in relation to location - even though theses days as long its still within the same calling group it really dosen't matter