Txt spam from 8222

Forums › Spark New Zealand (including Skinny and BigPipe) › Txt spam from 8222

timmmay

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#233341 12-Apr-2018 07:38

The past couple of night I've gotten spam from the phone number 8222 advertising an online casino. Fortunately my phone is in airplane mode at night so I only see it in the morning.

My phone Huawei P9 doesn't seem to have a spam feature. Is there any way Spark can block this spam before it reaches my phone? I know about this page but you have to get at least 3 calls / txts before they'll do anything. I filled it in anyway.

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#1994629 12-Apr-2018 09:11

Report it to the DIA via their website

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timmmay

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#1994760 12-Apr-2018 12:14

Does DIA feed block lists to telcos? If not there's no point as it's advertising a service outside NZ.

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#1994764 12-Apr-2018 12:17

timmmay:

Does DIA feed block lists to telcos? If not there's no point as it's advertising a service outside NZ.

No it does not block and you should still report it as the Shortcode is setup NZ based

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Oblivian

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#1994770 12-Apr-2018 12:19

Looks like someone on CLX is being naughty with their hosting

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#1994785 12-Apr-2018 12:43

This is something Spark should look into as well @hio77 I am sure he will know someone

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hio77

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#1994790 12-Apr-2018 12:53

i'll dig when i get a chance.

please log a call or simply chat to mobile team and raise a case though. - I'm stepping into a meeting right now with a few things going on so can't do alot right at this moment!

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timmmay

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#1994793 12-Apr-2018 12:58

hio77:

i'll dig when i get a chance.

please log a call or simply chat to mobile team and raise a case though. - I'm stepping into a meeting right now with a few things going on so can't do alot right at this moment!

I clicked on the spark "live chat" icon in both Chrome and IE, all that happened was I got a line appearing at the top of the page telling me about Auckland outage. Chat doesn't seem to work.

Lorenceo

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#1994918 12-Apr-2018 15:18

Thanks for that Spark link @timmmay. I've just filled it out, as I keep getting spam calls from the UK. Multiple times a day in some cases.

As for chat not working, if you have an ad blocker try disabling it. I found that in order to get Spark Chat to work I had to do this.

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#1994925 12-Apr-2018 15:38

Lorenceo:

Thanks for that Spark link @timmmay. I've just filled it out, as I keep getting spam calls from the UK. Multiple times a day in some cases.

@Lorenceo Why do you think the calls are from the UK? Don't say cause caller ID displays +44xxxxxxxx

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Lorenceo

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#1994981 12-Apr-2018 16:39

I hadn't put much thought into it. Entirely possible that whoever wants me to call them back and ding me with an excessive charge to my phone bill isn't in the UK. :)

hio77

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#1996634 15-Apr-2018 21:26

timmmay:

hio77:

i'll dig when i get a chance.

please log a call or simply chat to mobile team and raise a case though. - I'm stepping into a meeting right now with a few things going on so can't do alot right at this moment!

I clicked on the spark "live chat" icon in both Chrome and IE, all that happened was I got a line appearing at the top of the page telling me about Auckland outage. Chat doesn't seem to work.

Odd that chat wasn't working. it worked for me Thursday night organizing data :)

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.