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921 posts

Ultimate Geek

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#233428 16-Apr-2018 09:28
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I'm currently with Spark on an Unlimited UFB 100 plan plus Landline for $104.98 p/m (with the Free Fibre Speed Update Credit)

 

Received in the mail an offer of either 6 months or 12 months free Netflix, if I sign up to a 12 or 24 m contract. The problem is, I would be worst off as the new plan is $114.99 p/m, even with the Netflix credit. I'm already on Netflix however regardless of this, I would be paying more.

 

I'm keen to stay with Spark long term, what are my odds of getting the offer while retaining the 100 UFB speed discount? I don't like to haggle.






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22934 posts

Uber Geek

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Lifetime subscriber

  #1996813 16-Apr-2018 09:31
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I don't think you need to haggle. Jump on the chat and ask them, and the worst case, they say no. No harm no foul. Will take 5 minutes :)

 

 


240 posts

Master Geek

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  #1996864 16-Apr-2018 10:43
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As I understand it the discount for the 100 UFB is for the first 12 months of the contract.
You should be able to get the Netflix credit without affecting the discout, you will extend your contract period by 1 or 2 years.
That’s what I agreed to.

 
 
 
 




921 posts

Ultimate Geek

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  #1996917 16-Apr-2018 11:17
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fearandloathing: As I understand it the discount for the 100 UFB is for the first 12 months of the contract.
You should be able to get the Netflix credit without affecting the discout, you will extend your contract period by 1 or 2 years.
That’s what I agreed to.

 

 

 

Thanks. Did you renew over the phone, chat or via MySpark?






240 posts

Master Geek

Lifetime subscriber

  #1996934 16-Apr-2018 11:53
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Just in ‘my spark’ I think. Probably pay to get confirmation on the phone.

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