I like to periodically check my email spam folder on the xtramail site to ensure there are no emails in it from senders that I actually want.
For the past three months or so, whenever I check the Spam folder it is completely empty.
Either I am the only person on the planet who doesn't receive spam or there is something maybe not working correctly and any messages that Spark deem as spam are being deleted immediately or put somewhere else before I get any chance to check them.
I've contacted 'Help' and having no answer they finally boosted the query to their 'second tier help'
They don't seem to have an answer either (or else they're not understanding my query exactly) They said that spam messages are automatically deleted from the folder after 30 days. Presumably meaning I just happen to be checking at the very times they've just been deleted.
Maybe once that could happen but not many times over months!
Anyone else have this problem or have any idea how I can get spam emails again put into the spam folder so they can be periodically checked?
Thanks for any suggestions.