Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Shteve0

18 posts

Geek


#236133 19-May-2018 09:28
Send private message

Hi guys, pulling my hair out, really appreciate help.

I picked up the 120gb plan for 4g wireless broadband while my fibre is installed (chorus ballsed up the first attempt and I could be waiting another month for them to get round to fixing it).

I live in Waikanae and apparently roughly equidistant to two towers (according to OpenSignal app).

I consistently get 20-30Mbps down and 5-10Mbps up on 4g on my Motorola phone.

However this new modem from skinny is incredibly patchy in performance. Some of the time I get similar numbers to my phone; other times the service drops to 0.5-1.5 Mbps down, though can still maintain 10Mbps up, with no middle ground - it's good, then five minutes later its unusable.

That said I'm fairly sure even the top speeds In getting are relatively poor for the service I was expecting.

Any ideas please? Thanks!

Create new topic
Shteve0

18 posts

Geek


  #2018797 19-May-2018 09:36
Send private message

Towers



Three tests within 40 mins of each other.








All three tests were run without any change to the router position. Moving the router to different locations in the house has minimal effect on the results.

 
 
 
 

Shop now on Samsung phones, tablets, TVs and more (affiliate link).
Linux
11290 posts

Uber Geek

Trusted
Lifetime subscriber

  #2018807 19-May-2018 10:01
Send private message

Try moving the modem about

 

John


Shteve0

18 posts

Geek


  #2018845 19-May-2018 10:31
Send private message

Thanks John, as I mentioned last post I've done so to every point in the house without any significant improvement.



Linux
11290 posts

Uber Geek

Trusted
Lifetime subscriber

  #2018849 19-May-2018 10:49
Send private message

The issue then must be location and the signal off the 2 sites is the same and between sectors off the site so the modem keeps handing between the 2 sites / sectors

 

John


Shteve0

18 posts

Geek


  #2018852 19-May-2018 10:53
Send private message

What can I do to counteract that?

Linux
11290 posts

Uber Geek

Trusted
Lifetime subscriber

  #2018858 19-May-2018 11:08
Send private message

directional antenna pointing at one of the two sites

 

John


Shteve0

18 posts

Geek


  #2018901 19-May-2018 12:35
Send private message

Thanks John. Is there a particular kind I need to look for? I really am not sure what I'm looking for here. I've found two screw in antenna sockets on the back but that's all I've got to go on. Any suggestions please?



hio77
'That VDSL Cat'
12999 posts

Uber Geek

ID Verified
Trusted
Lizard Networks
Subscriber

  #2018904 19-May-2018 12:38
Send private message

alternative option if it's available is to see about upgrading to the newer modem.

 

Your mobile tests will be over LTE-CA. 





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 

 


Shteve0

18 posts

Geek


  #2018923 19-May-2018 13:11
Send private message

A newer model is not an option I'm afraid. This is the fastest model I was able to order

Create new topic





News and reviews »

Bolt Launches in New Zealand
Posted 11-Jun-2025 00:00


Suunto Run Review
Posted 10-Jun-2025 10:44


Freeview Satellite TV Brings HD Viewing to More New Zealanders
Posted 5-Jun-2025 11:50


HP OmniBook Ultra Flip 14-inch Review
Posted 3-Jun-2025 14:40


Flip Phones Are Back as HMD Reimagines an Iconic Style
Posted 30-May-2025 17:06


Hundreds of School Students Receive Laptops Through Spark Partnership With Quadrent's Green Lease
Posted 30-May-2025 16:57


AI Report Reveals Trust Is Key to Unlocking Its Potential in Aotearoa
Posted 30-May-2025 16:55


Galaxy Tab S10 FE Series Brings Intelligent Experiences to the Forefront with Premium, Versatile Design
Posted 30-May-2025 16:14


New OPPO Watch X2 Launches in New Zealand
Posted 29-May-2025 16:08


Synology Premiers a New Lineup of Advanced Data Management Solutions
Posted 29-May-2025 16:04


Dyson Launches Its Slimmest Vaccum Cleaner PencilVac
Posted 29-May-2025 15:50


OPPO Reno13 Pro 5G Review 
Posted 29-May-2025 15:33


Logitech Introduces New G522 Gaming Headset
Posted 21-May-2025 19:01


LG Announces New Ultragear OLED Range for 2025
Posted 20-May-2025 16:35


Sandisk Raises the Bar With WD_BLACK SN8100 NVME SSD
Posted 20-May-2025 16:29









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







GoodSync is the easiest file sync and backup for Windows and Mac