I had Fibre installed 2 days ago and are with Spark on their Fibre Max Plan. Installation went smooth but unfortunately I could not run a speed test before the Chorus guys left. Upon running a test I was only getting 180 mbps down 140mbps up (would be expecting more on Max Plan). All tests were run using CAT6 directly from router to PC.
I call Spark and they tell me to wait a day as it is still showing our plan as VDSL. After Checking this morning its still the same speeds. I contact Spark again and got passed around a few departments until a agent mentions our line was Provisioned for the Max plan and should be functioning as per that. They mentioned that Chorus may not have setup the ONT correctly ( would this be true?). They seemed to not spend much time on this. A couple taps on their Ipad and they said it was done.
I'm currently using the Fritz Box 7390 OS 06.83. Settings are as follows:
ONT Connected to LAN 1 on the Box
- Home Network - Network Settings - LAN Settings - All set to Power Mode 1gbit
- Internet - Account Information: Provider Spark
(Connection Via) - Connection to an external Modem or Router
(Operating Mode) - Establish Own Connection to the Internet
(Account Info) - user@spark etc
(Conection Settings) - Up/Down Stream set to 999999
- Internet Connection - Maintain Permanently
-VLAN - VLAN-ID 10
Any help much appreciated.