Once a BigPipe fan, now disheartened after a house move that never happened.
It seems the once good (read: acceptable) support on BigPipe has now gone?
I had a simple move booked last Fri 29th. This was organised with plenty of time in advance, but the day came and went with no further correspondence.
The original connection is still live now and we moved into the new house (for humours sake, which is only three doors down the street) on Friday.
There was no response to support requests to BigPipe by replying to the original email (which said to do this) either on Friday or on the weekend.
Anyway, have requested cancellation of the move now and also of our account and will move elsewhere. (Hello Voyager!).
I'm sure I'm not imagining this drop in support with the BigPipe product? Has anyone else noticed this lately?